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We are the Human Face of Tech & put People + Relationships first

We bridge the gap between technology and humans as your technology partner. We believe in solving problems, not just tickets.

WORKPLACE ESSENTIALS

Modern Workplace Essentials - Managed Services Melbourne

Managed IT Support + Essential Cyber Protection

For the businesses that understand they need to address their cyber security risk, but don’t know where to start.  Enjoy IT Support for your end-users with an essential layer of cyber security protection.

 

SECURE MODERN WORKPLACE

Secure Modern Workplace - Managed Services Melbourne

Managed Services + comprehensive cyber protection

Aimed at businesses that are a little further down the track and understand that end point compliance and the ACSC Essential Eight is a non-negotiable.  Protect your end users, business data and manage your compliance and regulatory obligations with your managed IT service contract.

SECURE DATA CENTRE

Secure Data Centre - Managed Services Melbourne

Managed Infrastructure + comprehensive cyber protection

Secure Modern Workplace plus Secure Data Centre provides real time alerting and reporting, threat detection, response and remediation for your infrastructure and server environment. Achieve and maintain compliance with the ACSC Essential Eight Maturity Level 2.

Best Managed IT Provider Melbourne

EDUCATION CENTRE

Learn about the ACSC Essential Eight and understand the cyber security measures you can implement to protect your business

Are you unsure about where to start with your Cyber Security journey and what regulations apply?

We have created a guide explaining the ACSC Essential Eight and its Maturity Levels and why all Australian businesses need to protect their business and customer data.

WHY WORK WITH KMT?

Australia’s only Cyber – First Managed Service Provider.

In simple terms, our people are your people.  From day one you will work with your dedicated Account Manager who will provide invaluable guidance and strategic advice.

We become your IT department providing IT strategy & advicedaily IT support and ensure you are protected with our own cyber security solution.  We will ensure your end users and infrastructure are future proofed.

We have an exceptionally great bunch of experts who are dedicated to supporting our clients every day.

CHANGING THE GAME OF MANAGED SERVICES

Work with an Australian MSP you can trust

Work with a partner you can trust that's committed to keeping your business secure
Chat with Bradley Kaine CEO, KMT

Don't just take it from us

Read what our clients have to say...

Jeremy Swan & Tim Haughtin from Cygnet Accounting praise the services of KMT

Learn More: How KMT has helped businesses just like yours

You know when IT is not working properly because staff get naggy about it. Our IT now runs smoothly. We are enjoying the silence, there is nothing negative about IT anymore. Staff arrive to work for the day and it just works.

My Account Manager meets with us monthly and gets things done.  My Account Manager is my central point of contact for strategic, account or advice.  Our IT support team are efficient and support our day to day IT technical issues.

Before KMT, we found that IT was problematic. We now have no IT issues. Even for transitioning to remote working, we did not skip a beat.

Jeremy Swan, Cygnet

Central bayside

“The team at Central Bayside and Board members appreciate of all the hard work that KMT have done and are doing.   KMT has grown and matured with our business but the level of professionalism we have experienced along the way has never wavered.  The quality of the strategic advice has been transformational for our business.  A big thank you to KMT for the amazing work.”

Dion, Board Member

CHC, Clarke Hopkins Clarke

“KMT are more than IT support, we have a dedicated Account Manager who provides us with strategic advice and is our point of contact for any major issues.  We have strategic reviews every quarter which gives the business an IT roadmap and enables us to budget and resource accordingly.  They really provide a personal approach to delivering their service.”

Courtney Smith, IT Manager

“Before KMT, we found that IT was problematic. We now have no IT issues. Even for transitioning to remote working, we did not skip a beat.  You know when IT is not working properly because staff get naggy about it. Our IT now runs smoothly. We are enjoying the silence, there is nothing negative about IT anymore. Staff arrive to work for the day and it just works.”

Jeremy Swan, Founder

Lauren SchadeLauren Schade
04:22 31 Jul 23
Always willing to help! Fantastic Support everytime
andrew mylesandrew myles
04:55 24 Jul 23
Responsive, knowledgeable and eager to assist. Recommended!
Shane MalloyShane Malloy
04:52 20 Jul 23
Gec EmohGec Emoh
01:11 17 Jul 23
KMT are very responsive and take the issue to heart. Their staff are professional and there is a very defines escalation process. I find it very easy to proved a prositive recommendation to others.
Nicholas AnastosNicholas Anastos
03:23 11 Jul 23
Excellent support!
Dean NelsonDean Nelson
00:10 07 Jul 23
KMT have been a long time supplier to our business and from a support perspective have always solved our issues, remotely or otherwise. Highly recommend.
Clarissa BordinoClarissa Bordino
03:02 01 Jun 23
No matter who is assisting you, KMT'd service is consistent and they go above and beyond to help you. As well their response time was very quick. What I loved the most is that they could handle my chaotic answers 😁 James, Aleks, Cassandra you are fabulous!
Sharron HealySharron Healy
23:36 15 May 23
Jeremy from KMT was able to fix my technical issue within a minute! Allowing me to get on with my job, instead of continuing to try to fix it myself without success. I'd highly recommend KMT to manage your tech needs.
Martin SzymanskiMartin Szymanski
01:51 21 Apr 23
These guys and gals are great. They know their stuff and get it done quickly. Always helpful and respectful. You can't go wrong using their service.
Beattie GreenBeattie Green
00:40 31 Jan 23
KMT always respond to my help desk requests quickly, are very proactive and communicative throughout the process and have always found a solution to my tech troubles. I highly recommend the team! The web interface is also easy to use.
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Kaine Mathrick Tech Partners

We are proud to be trained and recognised in a number of accreditations and partner with the world’s leading technology companies.

The most secure & efficient workplace experiences are created with KMT.

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Frequently asked questions

What does MSP mean?

You might have read the term MSP and wondered what it means.  It means ‘Managed Service Provider’.  This is a company that other businesses outsource certain services to such as IT.  Outsourcing has long been appreciated as a cost cutting move, as it can be expensive to hire and maintain departments of specialists such as IT professionals.

What is Managed Services?

Managed services is the practice of outsourcing the responsibility of maintaining, and anticipating need for, a range of processes and functions, obtensibly for the purpose of improved operations and reduced budgetary expenditures through the reduction of directly employed staff.

Essentially an IT Managed Service will take care of all of your technology requirements from IT support, to cyber security, providing strategic advice and upgrading and maintaining your IT infrastructure.

What does a Managed Service Provider do?

The following areas of buiness activity will be performed by an MSP:

  • Maintaing IT infrastructure
  • Adding cyber security hardening to IT systems
  • Offering technical support to staff
  • Managing user access accounts on client systems
  • Offer IT procurement services
What are the benefits of an MSP?

Contracting in the services has a number of operational advantages and brings cost benefits, such as:

  • Provides IT support when you need it for a fixed monthly cost and none of the staff headaches
  • Can fill in for in-house staff shortages
  • Ensures your environment is cyber secure and provides regular data backup management to avert data loss
  • Can be scalable, adding on extra resources incrementally or temporarily
  • Removes the danger of a company being held up by industrial action
  • Reduces the problem of companies competing for scarce qualified IT experts, driving up wages
  • Makes highly-qualified staff available to all parts of the world

An MSP can replace a company’s IT department entirely, or provide a single niche service. The industry is evolving to provide expertise to all points of the globe and makes cutting-edge technology available at a low price.

What does Cyber-First mean?

Cyber-First means that here at KMT we layer every solution and service with cyber security.  As cyber attacks rise and become more agressive, it is critical that every Australian business regardless of size has cyber security protection.

We are the first Cyber-First Managed Service Provider Melbourne and the most secure MSP in Australia.

What IT managed services does KMT provide?

Some managed IT service providers only offer a few, specific services. At KMT, on the other hand, we offer a suite of different services and can effectively take the place, or provide to support to your IT department. We can manage everything from cyber security, hardware procurement, phone systems, running managed networks, organising your cloud, IT strategy, and much more.

We work with over 130 different businesses across Australia. Talk to our team to see how we can customise managed IT solutions to suit your business.

Do you just provide managed services for Melbourne?

KMT is a managed service provider based in Melbourne, but we can provide managed IT services for businesses all across Australia.

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The most secure Modern Workplaces are created with KMT

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