OUR SERVICE MODELS

Choose the IT model that fits your organisation

Co-managed IT Services

Co-Managed IT Services

Extend your internal team without losing control

Augment your IT team

Add specialist capability

Maintain control and ownership

Managed IT Services

MOST POPULAR

Managed IT Services

Fully outsourced IT, accountable and proactive

End-to-end IT ownership

Predictable monthly spend

Ideal if you don’t have internal IT

Managed Security Service Provider

Managed Security Services

Fully outsourced IT, accountable and proactive

24/7 monitoring and response

Essential Eight / NIST aligned

Reduce risk across your environment

Security, Compliance and Coverage You Can Rely On

✓ ISO 27001, 9001, 14001 & 45001 Certified

✓ Essential Eight Maturity Level 2+ Aligned

✓ 24/7 SOC with SLA-Backed Response

✓ Trusted by 200+ Australian organisations

When technology fails, it's never just IT.

It's lost revenue, compliance exposure, reputational damage and board-level scrutiny.

KMTech will remove that risk, delivering security-led managed IT services, co-managed IT services and managed security services that keep you operational, compliant and resilient.

Across our clients, the pattern is consistent:

  • Technology environments grow faster than governance
  • Responsibility fragments across vendors, platforms and internal teams
  • Cyber threats and compliance expectations accelerate faster than internal capacity
  • Executives feel the risk, but don’t always have visibility
  • Technology leaders carry the burden, but not always the authority or support

KMTech removes that disconnect.

We bring operational discipline, cyber resilience and compliance readiness to technology, so leadership teams move forward with confidence.

KMTech MSP and MSSP for Australian businesses

Security-led. Compliance-ready. Enterprise-grade.

KMTech ISO Certifications

ISO-Certified Operations

Our ISO 27001 (security), ISO 9001 (quality) and ISO 45001 (safety) certifications aren’t badges, they’re proof we operate to enterprise standards and provide audit-ready evidence for boards and regulators.

KMTech Essential Eight Maturity Level 2

Essential Eight Maturity Alignment

We deliver ACSC Essential Eight–aligned security controls to Maturity Level 2 and beyond, protecting you from ransomware, meeting government tender requirements, and satisfying cyber insurance underwriters.

Kaine Mathrick Tech, KMTech (6)

SLA-Backed Service Delivery

Guaranteed response times, 24/7 monitoring, and transparent reporting with financial remedies if we fail to meet commitments. No surprises, no excuses.

Outcomes you can expect when working with KMTech

Business IT Support

Operational Stability & IT Support

End-to-end managed IT that keeps systems available, users productive and risks controlled, with SLA-backed response times and proactive maintenance.

Choose: Fully managed IT or co-managed services that extend your internal team.

KMTech Managed IT and Cyber Security Services

Cyber Resilience & Threat Protection

24/7 SOC monitoring, ransomware prevention architecture, incident response and recovery, delivered as a managed service, not alerts pushed back to your team.

Includes: Managed Security Operations (SOC/MDR), Essential Eight implementation, penetration testing, vulnerability management.

KMTech Managed IT and Cyber Security Services

Compliance without disruption

Achieve and maintain ISO certification, Essential Eight maturity and governance frameworks through a structured, auditable and fully managed approach.

Includes: ISO compliance as a service, Essential Eight roadmaps, audit preparation, board-level reporting.

KMTech Managed IT and Cyber Security Services

Cloud and infrastructure you can trust

Secure, scalable cloud and infrastructure designed to enterprise standards, with no legacy drag, transparent architecture and 99.9% uptime SLAs.

Includes: Azure and M365 enablement, hybrid cloud design, backup and disaster recovery, infrastructure management.

KMTech Managed IT Service Provider

AI Enablement with Governance

Adopt AI safely and responsibly, with shadow AI discovery, usage policies, data protection and compliance controls built in from day one.

Integrate AI adoption into existing security, compliance and risk frameworks without creating new blind spots.

KMTech Managed IT and Cyber Security Services

Visibility & Control for Leadership

Clear, executive-friendly reporting that tracks security posture, compliance status, SLA performance and operational health, no black boxes, no jargon.

Shared dashboards, transparent ownership and board-ready reporting for both executives and IT leaders.

KMTech MSP and MSSP for Australian businesses

Trusted by organisations that can’t afford failure

When technology risk becomes business risk, trust matters.

KMTech partners with mid-market and enterprise organisations operating in regulated, high-impact environments, where outages, security incidents or compliance failures have real operational, financial and reputational consequences.

We’re trusted not because we promise more tools, but because we deliver clarity, accountability and confidence at executive and board level.

Why organisations choose KMTech:

Kaine Mathrick Tech, KMTech

✓ ISO-certified

Across security (27001), systems and processes (14001), quality (9001) and safety (45001)

Kaine Mathrick Tech, KMTech

✓ Essential Eight Maturity Level 2+

Across all industries concerned with governance, regulations and enterprise

Kaine Mathrick Tech, KMTech

✓ Security-led delivery model

With governance and compliance built into day-to-day operations

Kaine Mathrick Tech, KMTech

✓ 24/7 Security Operations Centre

With SLA-backed response and remediation

Kaine Mathrick Tech, KMTech

✓ Transparent reporting

That executives, IT leaders and boards can rely on

Kaine Mathrick Tech, KMTech

✓ Fixed monthly pricing

With no hidden costs or surprise bills

Success stories: measurable outcomes, lasting partnerships

From Reactive IT to Cyber Resilience: Ermha365

“KMT doesn’t just maintain our systems, they challenge us to be better. They bring fresh ideas, recommendations and resources that help us stay secure and think about the future.”
Michael Bowers, CFO, Ermha365

Outcome: Achieved Essential Eight Maturity Level 2, implemented 24/7 SOC monitoring, eliminated unplanned outages.

Read full Case Study

AFS Logistics Saves $75K Annually and Eliminates Ransomware Risk

“KMT really are human. There’s always someone there for us. Our business runs so much more efficiently and we’re completely cloud-based now.”
Andre Silva, Head of Technology, AFS Logistics

Outcome: Cloud migration, $75K annual cost reduction, ransomware prevention architecture, zero downtime.

Read full Case Study

10-Year Partnership Scaling Securely with Connections Travel Group

“We’ve partnered with KMTech for over 10 years. They align with our vision, ethics and business goals—and their personal service makes all the difference.”
James Kelly, CTO, Connections Travel Group

Outcome: Multi-location IT infrastructure, 24/7 support, compliance-ready operations, seamless scalability.

Read full Case Study

5.0 rating based on 230+ Google reviews

4.9
Based on 318 reviews
Tyson Cardamone profile picture
Tyson Cardamone
1 year ago
Toby is an amazing bloke, had a couple of calls with him, very professional. Would be recommending him to friends and family!
Tyson Cardamone profile picture
Tyson Cardamone
1 year ago
Toby is an amazing bloke, had a couple of calls with him, very professional. Would be recommending him to friends and family!
Nazatul Aina profile picture
Nazatul Aina
2 years ago
Very good service 👍
Nazatul Aina profile picture
Nazatul Aina
2 years ago
Very good service 👍
Alice Esteban profile picture
Alice Esteban
2 years ago
Excellent customer service and knowledgeable staff that are happy to explain things to an IT illiterate like me, in layman's terms.
Alice Esteban profile picture
Alice Esteban
2 years ago
Excellent customer service and knowledgeable staff that are happy to explain things to an IT illiterate like me, in layman's terms.
Lasith Rajapaksa profile picture
Lasith Rajapaksa
2 years ago
We use KMT as our outsourced IT support provider. KMT is responsive and does a great job. Over the last 3 years the support from KMT was better than an internal IT Team.
Lasith Rajapaksa profile picture
Lasith Rajapaksa
2 years ago
We use KMT as our outsourced IT support provider. KMT is responsive and does a great job. Over the last 3 years the support from KMT was better than an internal IT Team.
Lauren Rose profile picture
Lauren Rose
2 years ago
He's never seen this type of issue before, so he went back to the team and got some collaborative assistance and was able to call back and fix immediately. Great help.
Lauren Rose profile picture
Lauren Rose
2 years ago
He's never seen this type of issue before, so he went back to the team and got some collaborative assistance and was able to call back and fix immediately. Great help.
Motaz ALFAKIR profile picture
Motaz ALFAKIR
2 years ago
Dear KMT,

I am writing to commend Luke on his exceptional IT support. His quick response time, thorough problem-solving skills, and friendly demeanor made the entire process seamless.

Thank you for having such a talented and helpful team member.

Sincerely,
Motaz
Motaz ALFAKIR profile picture
Motaz ALFAKIR
2 years ago
Dear KMT,

I am writing to commend Luke on his exceptional IT support. His quick response time, thorough problem-solving skills, and friendly demeanor made the entire process seamless.

Thank you for having such a talented and helpful team member.

Sincerely,
Motaz
Desmond John profile picture
Desmond John
2 years ago
Super helpful! We use KMT to outsource our IT services and they're always super quick and easy to work with. Thanks Reece.
Desmond John profile picture
Desmond John
2 years ago
Super helpful! We use KMT to outsource our IT services and they're always super quick and easy to work with. Thanks Reece.
Always quick and helpful responses, have never had an issue left unresolved. Friendly team who don't rush you off the phone. Great client experience so far.
Always quick and helpful responses, have never had an issue left unresolved. Friendly team who don't rush you off the phone. Great client experience so far.
Nick Johnstone profile picture
Nick Johnstone
2 years ago
Absolutely love and appreciate the level of customer service, professionalism, and ability to get things done quickly and efficiently. KMT is an example I use when I compare other service providers on what to do right with customers. Thank you for everything you do for us at Clublinks!
Nick Johnstone profile picture
Nick Johnstone
2 years ago
Absolutely love and appreciate the level of customer service, professionalism, and ability to get things done quickly and efficiently. KMT is an example I use when I compare other service providers on what to do right with customers. Thank you for everything you do for us at Clublinks!
Nathan Hanson profile picture
Nathan Hanson
3 years ago
Really prompt service. Incredible knowledge. Will 100% use them again. Highly recommend. Solve any problem, with ease. And the service was immaculate, targetted, confident and reassuring. As someone who is not great with computers they made me feel comfortable asking anything.
Nathan Hanson profile picture
Nathan Hanson
3 years ago
Really prompt service. Incredible knowledge. Will 100% use them again. Highly recommend. Solve any problem, with ease. And the service was immaculate, targetted, confident and reassuring. As someone who is not great with computers they made me feel comfortable asking anything.
Lauren Schade profile picture
Lauren Schade
3 years ago
Always willing to help! Fantastic Support everytime
Lauren Schade profile picture
Lauren Schade
3 years ago
Always willing to help! Fantastic Support everytime
andrew myles profile picture
andrew myles
3 years ago
Responsive, knowledgeable and eager to assist. Recommended!
andrew myles profile picture
andrew myles
3 years ago
Responsive, knowledgeable and eager to assist. Recommended!
Gec Emoh profile picture
Gec Emoh
3 years ago
KMT are very responsive and take the issue to heart. Their staff are professional and there is a very defines escalation process. I find it very easy to proved a prositive recommendation to others.
Gec Emoh profile picture
Gec Emoh
3 years ago
KMT are very responsive and take the issue to heart. Their staff are professional and there is a very defines escalation process. I find it very easy to proved a prositive recommendation to others.
Nicholas Anastos profile picture
Nicholas Anastos
3 years ago
Excellent support!
Nicholas Anastos profile picture
Nicholas Anastos
3 years ago
Excellent support!
Dean Nelson profile picture
Dean Nelson
3 years ago
KMT have been a long time supplier to our business and from a support perspective have always solved our issues, remotely or otherwise. Highly recommend.
Dean Nelson profile picture
Dean Nelson
3 years ago
KMT have been a long time supplier to our business and from a support perspective have always solved our issues, remotely or otherwise. Highly recommend.
Clarissa Bordino profile picture
Clarissa Bordino
3 years ago
No matter who is assisting you, KMT'd service is consistent and they go above and beyond to help you. As well their response time was very quick. What I loved the most is that they could handle my chaotic answers ? James, Aleks, Cassandra you are fabulous!
Clarissa Bordino profile picture
Clarissa Bordino
3 years ago
No matter who is assisting you, KMT'd service is consistent and they go above and beyond to help you. As well their response time was very quick. What I loved the most is that they could handle my chaotic answers ? James, Aleks, Cassandra you are fabulous!
Sharron Healy profile picture
Sharron Healy
3 years ago
Jeremy from KMT was able to fix my technical issue within a minute! Allowing me to get on with my job, instead of continuing to try to fix it myself without success. I'd highly recommend KMT to manage your tech needs.
Sharron Healy profile picture
Sharron Healy
3 years ago
Jeremy from KMT was able to fix my technical issue within a minute! Allowing me to get on with my job, instead of continuing to try to fix it myself without success. I'd highly recommend KMT to manage your tech needs.
Martin Szymanski profile picture
Martin Szymanski
3 years ago
These guys and gals are great. They know their stuff and get it done quickly. Always helpful and respectful. You can't go wrong using their service.
Martin Szymanski profile picture
Martin Szymanski
3 years ago
These guys and gals are great. They know their stuff and get it done quickly. Always helpful and respectful. You can't go wrong using their service.
Beattie Green profile picture
Beattie Green
4 years ago
KMT always respond to my help desk requests quickly, are very proactive and communicative throughout the process and have always found a solution to my tech troubles. I highly recommend the team! The web interface is also easy to use.
Beattie Green profile picture
Beattie Green
4 years ago
KMT always respond to my help desk requests quickly, are very proactive and communicative throughout the process and have always found a solution to my tech troubles. I highly recommend the team! The web interface is also easy to use.
Nifty 29 profile picture
Nifty 29
5 years ago
KMT is our workplace IT service, and they are very professional. The response times are excellent, and their processes are robust and transparent. Add to that a great Customer Service standard, and you have a company that knows how to do things right. Well done!
Nifty 29 profile picture
Nifty 29
5 years ago
KMT is our workplace IT service, and they are very professional. The response times are excellent, and their processes are robust and transparent. Add to that a great Customer Service standard, and you have a company that knows how to do things right. Well done!
KMTech MSP and MSSP for Australian businesses

AI enablement with clarity and governance

AI adoption is accelerating faster than most organisations can govern it.

Executives see the opportunity.
Technology leaders see the risk.
Boards want assurance.

KMTech helps organisations enable AI safely and responsibly, with the controls, visibility and accountability required to turn experimentation into measurable value.

Our approach to AI enablement:

Shadow AI discovery and governance: identify where AI is already in use, assess risk, apply controls
Clear usage policies and data protections: integrate with existing security, DLP and compliance frameworks
AI readiness assessments and enablement roadmaps: prioritise use cases, measure ROI, manage risk
Measurable outcomes: tie AI adoption to productivity gains, risk reduction and business impact

We don’t treat AI as a standalone initiative.
We govern it as part of your technology, security and compliance ecosystem.

Learn more about AI Governance

A different kind of technology partner

Most providers manage technology.
KMTech reduces technology risk.

We don’t just keep systems running.
We help executives and technology leaders answer the questions that matter:

  • What cyber and compliance risk are we carrying today?
  • Who owns it, and how is it being managed?
  • How do we know we’re improving?
  • Can we demonstrate informed oversight to boards, auditors and underwriters?

That’s why clients work with KMTech as a long-term partner, not a vendor.

Why KMTech is not like the others....

Kaine Mathrick Tech Partners

We are proud to be trained and recognised in a number of accreditations and partner with the world’s leading technology companies. The most secure & efficient workplace experiences are created with KMTech.

AWS Partner Logo Cloud Migration
Microsoft Certifications
Datto
Fortinet
Microsoft

THE #1 MANAGED SERVICE SOLUTION

Let’s talk about what you need, and what you don’t.

Whether you’re looking to reduce risk, strengthen security, achieve compliance or adopt AI safely, we’ll help you define the right approach, without unnecessary complexity.

Latest news

IT professional working in a security operations environment, representing the transition and ongoing evolution of the ACSC Essential Eight framework.

The Essential Eight Is Evolving, Not Disappearing

Around mid-2028: full retirement. The Essential Eight is expected to be retired as a whole at roughly the 24-month mark, with the cloud and operational technology chapters landing before then.

KMTech blog banner titled 'AI-Powered Cyber Attacks: How Deepfakes and AI Scams Target Businesses', showing a professional at a workstation with KMTech-branded monitors.

AI-Powered Cyber Attacks: How Deepfakes and AI Scams Target Businesses

Businesses can reduce risk by combining strong identity controls, staff awareness training, verification processes, continuous monitoring, and security frameworks such as the Australian Cyber Security Centre (ACSC) Essential Eight. Read more.

KMTech blog banner titled 'What Are the Biggest Cybersecurity Threats Right Now?', showing a professional viewing a large wall display of data in an office.

What Are the Biggest Cybersecurity Threats Right Now?

Cybersecurity threats continue to evolve as businesses become increasingly dependent on cloud services, remote work, artificial intelligence, and digital supply chains. Read More.