Our clients are everything to us at KMT and we will always be driven by a desire to deliver the best IT Support to you. We are always listening to your feedback and working to improve our processes to best serve your needs.
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Snap lockdown in Melbourne increases our IT support tickets by 13%. Launch of our new Teams Calling - Cloud Phone System. CSAT score a solid 94%.
January saw two new team members, the launch of a new cloud telephony service and a decrease in ticket resolution time!February 9, 2021 12:36 pm Leave your thoughts
Read more for our January IT Service Desk update.
Kaine Mathrick Tech continues to thrive in lockdown. September saw an increased MSP CSAT score, a new team member, and a croquembouche!
What a month for this Melbourne based Managed IT Service Provider. This IT Support Team update includes tickets, burgers and a brand launch!
What a financial year! Join Melbourne based Managed Services Provider KMT, as we take you through a June summary on the IT support desk.