Case Study: Updated IT Infrastructure and Cloud Computing helps client achieve marked improvement in productivity

Scholten Collins McKissock Wealth Management needed to update its IT infrastructure and hardware.   As the company grew so did the need for an updated IT Infrastructure and Hardware.  Hence, the company began the search for an IT partner that would work with the business to transform their IT from a system that needs support to one that is driving business results and helping them grow.

IT Infrastructure & Cloud Computing

• Managed IT Support Services
• A strategic approach to the growth requirements of the business
• A complete overhaul of the IT infrastructure
• Updating older hardware to suit the new IT system
• Cloud-based infrastructure.

Benefits

• Updated IT infrastructure that would scale with them
• Removal of outdated IT infrastructure
• Improved mobility and access to the IT system from remote locations
• Improved security and flexibility
• Cloud-based solution that has yielded several other benefits
• Overall-cost effective IT system that supports the needs of the company even in this trying time.

Client

Scholten Collins McKissock is a Wealth Management company that helps clients understand and reach their lifestyle and financial goals. Established three decades ago, the company has helped many Australian families and businesses create the future they desire.

Scholten Collins McKissock Wealth Management prides itself on understanding the individual needs of each client.  In the same fashion, they work with clients to set realistic financial goals and provide quality solutions.  Comparatively, Kaine Mathrick Tech has the same values and both recognised synergies with the partnership.

Situation

Scholten Collins McKissock Wealth Management has been experiencing growth, both in number and the size of its clients.   To date, the company had not made any further investment in their IT hardware or physical servers and both were outdated.   The goal for this project was to eliminate the risk present within the environment, but also allow Sholten Collins McKissock to take advantage of the Microsoft Cloud.  The outcome of migrating their data to the cloud and replacing outdated hardware increases business productivity and future proofs the business for growth.

Scholten Collins McKissock knew they needed to overhaul the IT environment to facilitate their growth.    KMT made the recommendation to address the software, hardware, and IT infrastructure and migrate data to the cloud.   After an initial meeting, it was clear that KMT were less focused on the specifics of the technology and more focused on understanding the requirements of the business.

“It has been a pleasure to work with the team at KMT. They were sensitive to our needs and budget in designing the best IT option for us. The installation went smoothly and their customer service in handling problems has been exceptional.”  

Our IT Infrastructure and cloud computing solution

A comprehensive review and audit of the current environment were conducted and an IT roadmap presented with budget and timelines.   This enabled the team at Scholten Collins McKissock to assess the scope and set the pace for project milestones to match the businesses resources and budget.

Essentially, the IT infrastructure needed a comprehensive overhaul with an update of outdated hardware and cloud migration.

Specifically, the project achieved:

• All hardware assets are under warranty and performing at an optimal state
• A new back-end infrastructure was deployed to accommodate business growth
• Leveraging Office 365 to improve communications and collaboration capabilities
• Hardware and software standardization for end-user equipment to maximize business productivity

In addition to the above, Kaine Mathrick Tech was appointed as the ongoing Managed IT Service provider.   Essentially, this means that KMT’s staff become their internal IT team managing IT Support queries, managing backups, patching and network security.    Our service includes a dedicated IT Support team and an Account Manager.  The Account Managers role is to be the main contact in conducting regular meetings and Quarterly Business Reviews.  This process ensures that KMT continues to understand Scholten Collins McKissock’s business goals and provides expert strategic advice so the business is always one step ahead.

Benefits

The dynamic IT solutions introduced by KMT have helped Scholten Collins McKissock Wealth Management to transition from its status as a small business to a corporate financial services company that is equipped to take on much larger clients in Australia. The company’s IT infrastructure is at a level that helps everyone in the organization perform better.

Furthermore, KMT’s strategic approach to all the IT needs of Scholten Collins McKissock Wealth Management has significantly improved productivity and cybersecurity.    Accordingly, cloud migration also helped the company quickly move to remote working during the COVID-19 pandemic.  Had they not undertaken this project, they would not have been able to transition so seamlessly.

For Scholten Collins McKissock Wealth team and management, the value of KMT is in the relationship.

The project was delivered on time and within budget and the team are always available and helping us at a moments notice.  It was like they were part of the team.  The responsive of the business was exceptional.