MODERN BUSINESS PHONE SYSTEM
Collaborate & communicate from anywhere with our new business phone system Teams Calling
Empower your people to work more effectively when and where they need to by enabling them to make calls within Microsoft Teams.
Empower your teams to work more productively when and where they need by enabling them to make calls, host conference calls and instant message within Microsoft Teams. Teams Calling (Teams Calling) enhances workplace flexibility by providing a consistent, intuitive experience with tools your teams already are familiar with.
A true collaboration experience
Manage all communication tools and technology on the one platform.
Scale, deploy and manage with ease
An easy solution in comparison with other options. Deploy, manage and scale with ease.
Consolidate communications expenses
Streamline outgoing communications expenses through your existing Telstra contract under the one bill.
Make and recieve calls anywhere, anytime
Avoid the complexities of seperate collaboration and communication systems and future proof your business with a modern cloud based telephony solution.
Better User Experience
Call, conference and collaborate from one tool whether working remotely, in the office or another location.
Exceptional Call Quality
Call anyone inside or outside your organisation anywhere, from anywhere via Microsoft teams with premium call quality.
Quick & Easy to Implement
Fast and easy to implement with limited impact on end users. Training provided for end users to get the most out of Teams.
Reduced operating costs
Free internal calls, cost effective call plans and no need for onsite infrastructure, Teams Calling saves money.
Peace of mind with security, compliance and underlying network that guarantees uptime
One Tech Partner
Consolidate the number of suppliers you work with. We can manage all of your communications and technology IT support.
Move away from traditional telephone systems to a managed cloud service. Saving on PBX costs, maintenance and other ad-hoc costs to receive one monthly charge.
Future proof your business
Collaborate easily from anywhere and modernise your workforce and prepare your business for the retirement of ISDN fixed-line telephony in 2022.
Modern Equipment to help you get connected
To get started with Teams Calling all your users need a headset to make and receive calls. However, we understand some businesses may still prefer to use traditional handsets which are also available, but must be compatible with your new set up.
We offer a range of suitable handsets to pair with Teams Calling. You can choose from several options depending on your budget and requirements.
Conference Room Systems
Transform your meeting spaces and share information easily enabling your team to meet, connect and collaborate with internal and external users.
What is Teams Calling?
Future proof your business telephone system and enjoy free-flowing collaboration with the efficient, more secure intuitive telephony Teams Calling.
KMT Teams Calling provides all of the features and functionality of a traditional business phone system. Our solution provides a more modern and flexible way to communicate with both customers and your team and further expands your business telephony capability with advanced features and functions.
The reason why so many businesses are turning to Teams Calling is that provides a ready-made solution for teamwork and collaboration with features including:
- Instant messaging – send instant messages and chat to colleagues
- Meetings & Conference calls – schedule meetings with or without video and multiple attendees
- Share Files – share, edit and create files in real-time
- Free internal calls – make and receive internal calls free
- Planning & Organising – easily manage your calendar, tasks and projects
Teams Calling enables your people to work more effectively by enabling them to make calls to landlines or mobiles within Microsoft Teams. KMT Teams Calling offers a consistent and intuitive experience with tools your employees are already familiar with.
What is Microsoft Teams?
Microsoft Teams is part of Office 365 and provides businesses with a cloud platform that enables files, chat, meeting and calling functions all in the one platform.
This 3-minute video provides a snapshot of how Teams and calling could work for you:
Quickly chat and send instant messages to colleagues. Save time and know when other users are online and no need for multiple communications tools.
Meetings & Conferences
Easily schedule calls for meetings with or without Video and screen sharing from anywhere.
Automate functions such as call queues, call distribution and auto attendant
Planning & Scheduling
Easily manage calendar, tasks and projects
Free Internal Calling
Make and receive internal calls free.
Share, edit and create files in real time with colleagues.
Reduced operating costs
With free internal calls, cost-effective call plans and no need for onsite infrastructure, you will save money in more ways than one.
Easy to implement
Our experts can help deploy Teams Calling quickly and efficiently, without needing to attend or visit site
Future proof your business
Modernise your workforce and prepare your business for the potential retirement of ISDN.
How it works
Our Teams Calling offering removes the complexity of managing a dedicated PABX, PSTN, ISDN and SIP access network. Telstra will provide a fully managed link directly into Office 365 so all you need is adequate internet access.
Full-managed Telstra link
Telstra provides a link to enable you to direct all voice calling into the Office 365 cloud, meaning there is no need for complex technology roll outs. Users are allocated with a phone number and you can choose whether to migrate or port existing landline numbers or allocate new ones.
Set up if managed using greenfield numbers so full testing can take place without interfering with the existing telephony environment. When ready KMT will port all existing numbers into the Teams Calling environment providing a completely transparent migration.
Telephony that grows with you
You can also allocate new numbers as your users grow or reallocate numbers as staff change roles via the Microsoft 365 administration portal.
Customized call flows
A call flow is a road map to how calls will be handled from the moment they enter the phone system to the end of the call. Call flows can be used to handle even the most complex call scenarios and enable great customer care.
If your business is not ready to move your communications completely to the cloud there is an option to adopt a hybrid solution. Alternatively a managed gateway can connect your on-premises voice environment to the Microsoft Cloud.
Expert KMT Support every step of the way
We are here to help you at every stage of your migration to the cloud, from consulting and design to implementation, management and ongoing support. As a trusted Telstra Gold Partner, you can rest easy you are in good hands.
Estimate your costs with our Teams Calling estimator
OUR UNIQUE APPROACH TO MODERN BUSINESS PHONE SYSTEMS
Seamless Implementation and cutover with no downtime
Our discovery process begins with a meeting with your team to discuss the overall assess and design approach and requirements.
2. Telephony and Network Assessment
We will then assess your current Data Utilisation and review your existing data links and locations and provide a plan. If you are experiencing ongoing issues, we can make recommendations on improvements.
3. Call Flow Analysis
Based on the outcomes of the discovery meeting, we will establish a Call Flow and develop a deployment plan. The plan will be presented for sign off.
Onsite deployment of devices, handsets, headsets. Handsets will plug into an existing Data Point and the user can login with their Office 365 Username and Password.
5. Project Cutover and Discontinuation of Existing Services
The implementation will occur remotely and will CutOver to Teams Calling when:
- The Call Flow configuration changes have been tested and agreed as working.
- All numbers have been successfully migrated to Office 365.
KMT will provide a completion document and a final check with our project management team
The benefits of choosing Kaine Mathrick Tech
Experts in IT, telephony & communications
IT and Communications converging and sharing common technologies, it makes sense to choose a partner whom is an expert in IT.
Telstra Gold Partner & Microsoft Silver Partner
We have a proven track record and are trusted with Telstra and Microsoft, rest assured you are in good hands.
We begin with an initial audit of your IT infrastructure and make recommendations for improvements to gain efficiencies and cost savings.
Modern Telephony Service for your Team
We will take the time to understand your requirements so we can understand how to best integrate a phone system that meets your goals.
Award Winning Solutions
We are proud to demonstrate our commitment to our clients and outstanding delivery of first class communications and solutions.
One contact for all technology
One contact for all IT and Communications support issues. We provide ongoing proactive IT maintenance and support saving you time and money.
Frequently asked questions, answered
What Microsoft license do I need to have?
A current Microsoft 365 subscription is required. You can choose between a range of plans if you don’t have a plan already or upgrade if required:
- 365 Business Premium: $27.50
- 365 E3: $46.40
- 365 E5: $78.30
- Office 365 E3: $29.00
- Office 365 E5: $50.70
What is the minimum amount of users I need?
There is no minimum number of users for Teams Calling (Teams Calling). However, a Managed Service Fee will be applied to cover the costs of maintaining and supporting your cloud business telephony service. If you would like a quote or demo – contact us.
Can I use my current numbers?
You can choose to use your existing numbers and port or migrate them into Office 365 or allocate new numbers. As you grow, so can your Teams Calling with ease, simply set them up via the administration portal with a new number.
How much downtime will there be during testing and cutover?
Technically there should be no downtime for your business.
Testing will be conducted using Greenfield numbers so it will not interfere with your current call flow.
Cutover will occur during Business Hours Monday to Friday prior to 4-5pm to allow for Telstra staff to make changes if necessary.
What other features does Teams Calling have?
Our Modern Telephony system has many features – for more detail find out more >
Book a FREE Teams Calling Demo
Get in touch with a telephony specialist by message or phone.