KMT TEAMS CALLING
Collaborate & communicate from anywhere with Teams Calling
Empower your people to work more effectively when and where they need to by enabling them to make calls within Microsoft Teams.
It’s not remote work, it’s just work – the new workplace means businesses need to manage greater complexity and more vulnerabilities.
Empower your teams to work more productively when and where they need by enabling them to make calls, host conference calls, and instant message within Microsoft Teams. Teams Calling (Teams Calling) enhances workplace flexibility by providing a consistent, intuitive experience with tools your teams already are familiar with.
What is Teams Calling?
Future proof your business telephone system and enjoy free-flowing collaboration with the efficient, more secure intuitive telephony Teams Calling.
KMT Teams Calling provides all of the features and functionality of a traditional business phone system. Our solution provides a more modern and flexible way to communicate with both customers and your team and further expands your business telephony capability with advanced features and functions.
The reason why so many businesses are turning to Teams Calling is that provides a ready-made solution for teamwork and collaboration with features including:
- Instant messaging – send instant messages and chat to colleagues
- Meetings & Conference calls – schedule meetings with or without video and multiple attendees
- Share Files – share, edit and create files in real-time
- Free internal calls – make and receive internal calls free
- Planning & Organising – easily manage your calendar, tasks and projects
Teams Calling enables your people to work more effectively by enabling them to make calls to landlines or mobiles within Microsoft Teams. KMT Teams Calling offers a consistent and intuitive experience with tools your employees are already familiar with.
What is Microsoft Teams?
Microsoft Teams is part of Office 365 and provides businesses with a cloud platform that enables files, chat, meeting and calling functions all in the one platform.
This 3-minute video provides a snapshot of how Teams and calling could work for you:
Estimate the cost of Teams Calling with our calculator
Modern Equipment to help you get connected
To get started with Teams Calling all your users need a headset to make and receive calls. However, we understand some businesses may still prefer to use traditional handsets which are also available, but must be compatible with your new set up.
We offer a range of suitable handsets to pair with Teams Calling. You can choose from several options depending on your budget and requirements.
Conference Room Systems
Transform your meeting spaces and share information easily enabling your team to meet, connect and collaborate with internal and external users.
How it works
Our Teams Calling offering removes the complexity of managing a dedicated PABX, PSTN, ISDN and SIP access network. Telstra will provide a fully managed link directly into Office 365 so all you need is adequate internet access.
Full-managed Telstra link
Telstra provides a link to enable you to direct all voice calling into the Office 365 cloud, meaning there is no need for complex technology roll outs. Users are allocated with a phone number and you can choose whether to migrate or port existing landline numbers or allocate new ones.
Set up if managed using greenfield numbers so full testing can take place without interfering with the existing telephony environment. When ready KMT will port all existing numbers into the Teams Calling environment providing a completely transparent migration.
Telephony that grows with you
You can also allocate new numbers as your users grow or reallocate numbers as staff change roles via the Microsoft 365 administration portal.
Customized call flows
A call flow is a road map to how calls will be handled from the moment they enter the phone system to the end of the call. Call flows can be used to handle even the most complex call scenarios and enable great customer care.
If your business is not ready to move your communications completely to the cloud there is an option to adopt a hybrid solution. Alternatively a managed gateway can connect your on-premises voice environment to the Microsoft Cloud.
Expert KMT Support every step of the way
We are here to help you at every stage of your migration to the cloud, from consulting and design to implementation, management and ongoing support. As a trusted Telstra Gold Partner, you can rest easy you are in good hands.
The benefits of choosing Kaine Mathrick Tech
Experts in IT, telephony & communications
IT and Communications converging and sharing common technologies, it makes sense to choose a partner whom is an expert in IT.
Telstra Gold Partner & Microsoft Silver Partner
We have a proven track record and are trusted with Telstra and Microsoft, rest assured you are in good hands.
We begin with an initial audit of your IT infrastructure and make recommendations for improvements to gain efficiencies and cost savings.
Modern Telephony Service for your Team
We will take the time to understand your requirements so we can understand how to best integrate a phone system that meets your goals.
Award Winning Solutions
We are proud to demonstrate our commitment to our clients and outstanding delivery of first class communications and solutions.
One contact for all technology
One contact for all IT and Communications support issues. We provide ongoing proactive IT maintenance and support saving you time and money.
Frequently asked questions, answered
What Microsoft license do I need to have?
A current Microsoft 365 subscription is required. You can choose between a range of plans if you don’t have a plan already or upgrade if required:
- 365 Business Premium: $27.50
- 365 E3: $46.40
- 365 E5: $78.30
- Office 365 E3: $29.00
- Office 365 E5: $50.70
What is the minimum amount of users I need?
There is no minimum number of users for Teams Calling (Teams Calling). However, a Managed Service Fee will be applied to cover the costs of maintaining and supporting your cloud business telephony service. If you would like a quote or demo – contact us.
Can I use my current numbers?
You can choose to use your existing numbers and port or migrate them into Office 365 or allocate new numbers. As you grow, so can your Teams Calling with ease, simply set them up via the administration portal with a new number.
How much downtime will there be during testing and cutover?
Technically there should be no downtime for your business.
Testing will be conducted using Greenfield numbers so it will not interfere with your current call flow.
Cutover will occur during Business Hours Monday to Friday prior to 4-5pm to allow for Telstra staff to make changes if necessary.
What other features does Teams Calling have?
Our Modern Telephony system has many features – for more detail find out more >
Book a Teams Calling Demo
Get in touch with a telephony specialist by message or phone.