Superior IT services for medical practices

Medical providers can be targeted by damaging cyber attacks. Confidential patient data, business information, and the integrity of medical hardware and software are all vulnerable to theft and destruction. With such critical issues at stake, it is vital that your healthcare business is prepared.

KMT has the resources and expertise to deliver the health care IT services your business relies on. We prioritise cyber security and cater our protection strategies to your business’s specific online threats. Read on to learn about our IT services.

While your health care business focuses on serving the community, KMT will take care of your IT requirements.

Medical IT Melbourne

IT services for medical providers

With superior technology solutions and leading-edge cyber security , it’s no wonder why healthcare businesses choose Kaine Mathrick Tech.

Our IT support services provide you with the right advice, products, and support to maintain a high-performance IT environment for your medical practice.  Our Medical IT services will ensure that your computers and servers meet the RACGP computer security standards.

Our services are not limited to IT support, cloud infrastructure management, cyber security, regular backups, Office 365 and ransomware protection.  We will provide you with full account management with quarterly strategic reviews to maintain a high-performance IT environment. We are a full service IT company.  We can become your outsourced IT department or partner with your in-house team.

Our Managed IT Services includes:

  • Protect your health care practice and patients from downtime and malfunction
  • Fast IT support resolution, average resolution time of under 39 mins
  • Protect your valuable business data and private client records from a cyber-attack with our managed cyber security services
  • Improve infrastructure through cloud based solutions
  • Regular and proactive backups across all business sites
  • A dedicated team of IT experts to integrate with your law firm
  • Mobililise your teams to work remotely with our hybrid modern workplace
  • Strategic Business reviews are conducted quarterly to ensure your technology keeps up with your growth
  • Full account management with regular meetings to ensure your technology is meeting your business goals.

Work with a technology partner that takes a personal approach

Modern Communications & Collaboration

Between new workplace arrangements and modern time pressures, it can be challenging to assemble your workforce in one place. We will promote more nimble communication and stronger team building by deploying technology like Microsoft Teams.

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Modern Cloud & Data Centre

Switching across to the cloud will improve your bottom line. You won’t need to maintain a server any longer, a prohibitive expense for many smaller businesses.

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Managed IT Security

Security is among the critical IT needs of any business. We go beyond cookie cutter protection, instead providing tailored solutions to maintain the integrity of your healthcare business.

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Managed IT Support

Disruptions to IT systems are detrimental to any medical practice providing medical services. We can devise a managed IT support program for your healthcare business. Remote and onsite users will benefit from a specialised service that grows and evolves with your organisation.

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Medical Backups

Our Medical IT support service provides you with scheduled, reliable and regular backups.  We log into your server and ensure your backups are always running smoothly meaning we can get you back up and running quickly.

24 x 7 monitoring

We monitor your network and applications day and night.  Our tools proactively test your software so we can detect any issue that may threaten your productivity or security.

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Predictable Technology Costs

Pay for what you use and scale when you need.  Both our Managed IT Services and Cyber Security packages are priced to scale with your business.   With predictable monthly service fees, you can relax that your technology and IT infrastructure is not costing you the earth.

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Cyber Security Solutions

Cyber crime is on the rise particularly for those in the medical and health care field.   Being entrusted with your client’s medical data, you cannot afford a cyber breach.  From desktop to server, network to cloud, we have your medical IT in hand.

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We already work with some exceptionally talented real estate agencies that entrust us with their technology

New Vision Clinic
Alex Yusupov
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Learn more about how real estate agencies created operational efficiencies and exceptional employee experiences with Kaine Mathrick Tech.

Our team will evaluate your healthcare business to determine the right managed IT services plan for you

Health IT support through Kaine Mathrick Tech

The KMT approach to Health Care and Medical Practices

The medical industry knows better than anybody the necessity of understanding individual circumstances. Here at KMT, we target medical IT support based on what each business needs. We’ll work collaboratively with your team on all healthcare IT matters to give you the rapid, effective service you demand.

KMT is one of Australia’s fastest growing tech companies. We’ve partnered with more than 100 Australian companies and served clients right across our nation. Read on for more about how we do what’s right for businesses big and small.

IT services for medical providers

What makes KMT the best choice for Medical IT

People and Relationships First KMT icon
People first

Our central focus is caring for you and meeting your business needs.

Dedicated support
Personalised service

Unique healthcare businesses warrant unique IT support.

Australian owned MSP
An Australian business

Owned by Australians and operated by locals, our business understands you, your business and the prevailing commercial environment.

Managed Services Partnership
Integrated Teams

KMT IT specialists work hand in glove with your staff, surmounting challenges together.

Human technology
The very best

We excel at anticipating problems and resolving them before they can hurt your business.

See what our other Medical & Health Care clients have to say

5 Stars

“The Board members are appreciative of all the hard work that KMT have done and are doing.   Since I took my post on the board, I have seen KMT grow and mature and the level of professionalism we have experienced along with the strategic advice has been great.  A big thank you to KMT for the amazing work.”


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5 Stars

“We have worked with KMT for a number of years.  They are a true technology partner and they are most responsive to our needs.  They often assist with working with other ICT providers and have been eager to assist in IT architectural reviews. They not only provide assistance on a day-to-day basis but have been instrumental in bringing to our attention compliance and risk mitigation factors to ensure the safety of our data.”


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5 Stars

“Running an IT support service is one thing, but the real test is how they react during a crisis.  KMT and the team were there for us, working all hours to give us extraordinary support when we needed it most. We highly recommend them.”


Kaine Mathrick Tech Partners

We are proud to be trained and recognised in a number of accreditations and partner with the world’s leading technology companies.

The most secure & efficient workplace experiences are created with KMT.

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Frequently asked questions about Medical IT

What are the chief IT issues facing the healthcare industry?

Healthcare businesses face multiple challenges including:

  • Cyber attacks undermining function and data confidentiality
  • Sluggish performance speeds due to outdated hardware and software
  • Suboptimal communication and collaboration processes
  • Deficient data redundancy
  • Downtime from malfunctioning systems and equipment
Do you tailor support for healthcare businesses?

We do this for every single one of our clients. When we onboard a client the first thing we organise is a business audit to understand their strengths and risks. We then implement a tailored IT service strategy to ensure your business is as safe and effective as it can be. Whether you require boutique dental IT support or large-scale hospital IT services, KMT can help.

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Will KMT make our healthcare business more efficient?

It is vital that a healthcare business always has functioning and secure IT assets. With the proper service strategy most problems can be avoided and downtime can be virtually eliminated.

Get comprehensive IT support for healthcare businesses