MSP FOR NOT FOR NOT-FOR-PROFITS

Outsourced IT support, Cyber Security & Cloud Solutions for Not for Profit organisations

Not for Profits change the world for the better. Whether they support the marginalised or defend the environment, their work is a vital source of goodness in the world. Despite this, they can still suffer cyber attacks and IT problems jeopardising their data and those they help.

KMT is ready to help your Not for Profit with IT support. We focus on cyber security and managed IT services catering to your unique needs and wants. Read on to get more information about how we help NFPs. With KMT, you can continue to change lives while we make sure your IT services are safe and secure.

Cost effective nonprofit Cloud Solutions, Cyber Security protection & IT Support

Not-for-profit organizations need an MSP (Managed Service Provider) to efficiently manage their IT infrastructure, enhance cybersecurity, and ensure uninterrupted support, allowing them to focus on their mission without technology distractions.

Terrific IT solutions for people working in Not for Profit organisations (3)

MANAGED IT SERVICES FOR NFPS

Simplify your IT Support

Help your teams optimise productivity by resolving recurring IT issues once and for all and promptly resolving any other IT issues. You will have a dedicated IT support team who will get to know your NFP and your teams and be able to resolve your issues fast

We like to think we are as helpful to them as you are to your customers freeing your teams to focus on big-picture tasks.

End-user IT Support

With our commitment to seamless integration, from day one, our team becomes an extension of yours. You’ll be partnered with a dedicated IT help desk team, diligently tending to all your end user IT support requests. This partnership isn’t just about resolving issues; it’s about elevating productivity, streamlining operations, and minimizing downtime. Our comprehensive services include 24/7 IT monitoring, expert technical support, scheduled preventative maintenance, rapid response to critical alerts even after-hours, and meticulous patching and monitoring. Your IT infrastructure is in capable hands, ensuring your organization’s technology runs smoothly around the clock.

Proactive Monitoring and Management

Our managed IT service takes comprehensive care of your valuable resources, from devices to applications, storage systems to networks, and even centralized application deployment and more. Our commitment to your IT infrastructure is unwavering, with round-the-clock monitoring and management. We’re not just reactive; we’re proactive. Our team ensures system health, applies timely patching, and provides advance notice of potential issues. With services like 24/7 IT monitoring, managed anti-virus software, scheduled preventative maintenance, backup monitoring and management, and Microsoft Windows Patch management & reporting, you can trust that your technology is in capable hands, allowing you to focus on what truly matters to your organization.

Learn More:  Managed IT Services

Technology Support for your NFP's

  1. Mission Efficiency: Technology support helps NFPs streamline their operations, automate processes, and improve overall efficiency, allowing them to allocate more resources to their core mission and services.
  2. Data Management: NFPs often deal with sensitive donor information and beneficiary data. Proper technology support ensures the secure storage, management, and protection of this critical information.
  3. Cost Savings: Technology support can help NFPs make cost-effective technology choices, avoid unnecessary expenses, and take advantage of discounts and grants available to nonprofit organizations.
  4. Cybersecurity: With the increasing threat of cyberattacks, technology support is crucial for implementing robust cybersecurity measures to protect sensitive data and maintain donor trust.
  5. Compliance: NFPs must adhere to various regulations and compliance standards, such as GDPR or HIPAA. Technology support helps them navigate these complex requirements and avoid legal and financial penalties.
  6. Strategic Planning: Technology support professionals can assist NFPs in developing technology strategies aligned with their goals and mission, ensuring that their technology investments contribute to their long-term success.
  7. Scaling Impact: As NFPs grow or expand their services, technology support can help them scale their infrastructure, ensuring that their technology can support increased demand.
  8. Training and Capacity Building: NFPs often rely on volunteers and staff with varying levels of tech proficiency. Technology support includes training and capacity-building programs to empower employees and volunteers with the necessary skills.
  9. Maintaining Reputation: Reliable technology support helps NFPs avoid downtime, system failures, or data breaches that could damage their reputation and impact their ability to attract donors and beneficiaries.
  10. Grant and Funding Opportunities: Many grantors and donors look for NFPs with well-managed technology infrastructure as a sign of efficiency and accountability, potentially opening doors to more funding opportunities.

CYBER SECURITY & DATA PROTECTION

Protect your valuable organisation data and private donors & volunteer records from a cyber-attack

In a world full of digital crisis, your not-for-profit organization deserves a trusted guardian for its cybersecurity needs. Our managed Security Service means you have your very own cyber security partner! We’re here to protect your valuable data and ensuring your NFP’s mission remains safe from cyber threats. With us by your side, you can focus on what you do best – changing the world for the better.

Network Security

Not-for-profit organizations (NFPs) require network security services for several compelling reasons:

  1. Data Protection: NFPs often handle sensitive information, including donor data and beneficiary records. Network security services help safeguard this valuable data from unauthorized access, breaches, and theft.
  2. Donor Trust: Donors place significant trust in NFPs to use their contributions wisely and responsibly. A network security breach can undermine this trust, potentially leading to a loss of funding and support.
  3. Operational Continuity: Cyberattacks and network vulnerabilities can disrupt an NFP’s operations, causing downtime and affecting the delivery of essential services to beneficiaries. Network security services ensure the continuity of critical programs.
  4. Legal Compliance: Many NFPs are subject to data protection regulations, such as GDPR or HIPAA, depending on the type of data they handle. Network security services help NFPs maintain compliance, avoiding potential legal and financial penalties.
  5. Reputation Preservation: A successful cyberattack can damage an NFP’s reputation, making it challenging to attract donors, volunteers, and partners. Strong network security demonstrates a commitment to preserving trust and credibility.
  6. Cost Savings: Investing in network security services can prevent costly data breaches, downtime, and the expenses associated with recovering from a cyberattack, ultimately saving resources in the long run.
  7. Proactive Threat Mitigation: Network security services employ proactive measures, such as intrusion detection and prevention systems, to identify and mitigate threats before they can cause harm.
  8. Education and Training: Network security services often include training and awareness programs for staff and volunteers, reducing the risk of security breaches resulting from human error.
  9. Ransomware Protection: Ransomware attacks are on the rise, targeting organizations of all sizes, including NFPs. Network security services can help prevent and respond to these threats effectively.
  10. Scalability: As NFPs grow or adapt to changing needs, network security services can be scaled to accommodate increased network complexity and potential risks.

In summary, network security services are essential for not-for-profit organizations to protect sensitive data, maintain donor trust, ensure operational continuity, adhere to regulations, preserve reputation, and achieve cost-effective cybersecurity. These services empower NFPs to focus on their mission of making a positive impact on society while minimizing the risks associated with the digital age.

Learn More: Network security

Secure Workplace: Protect your end users

Not-for-profit organizations (NFPs) need to create a secure workplace for several compelling reasons:

  1. Protecting Sensitive Data: Many NFPs handle sensitive information, such as donor data and beneficiary records. A secure workplace ensures that this data remains confidential and protected from unauthorized access.
  2. Maintaining Trust: Donors and beneficiaries trust NFPs to handle their information responsibly. A security breach can erode this trust, potentially leading to a loss of support and credibility.
  3. Legal Compliance: NFPs must adhere to data protection regulations and compliance standards, such as GDPR or HIPAA. Creating a secure workplace is essential to meet these legal requirements and avoid penalties.
  4. Preventing Cyberattacks: Cyberattacks, including data breaches and ransomware attacks, are on the rise. A secure workplace with robust cybersecurity measures helps protect NFPs from these threats.
  5. Operational Continuity: Security incidents can disrupt an NFP’s operations, leading to downtime and impacting services to beneficiaries. A secure workplace ensures the continuity of critical programs.
  6. Safeguarding Reputation: A secure workplace preserves the reputation of an NFP. A security breach can damage an organization’s image and make it more challenging to attract donors, volunteers, and partners.
  7. Cost Savings: Investing in a secure workplace can prevent costly security incidents and the expenses associated with recovering from cyberattacks, ultimately saving resources in the long run.
  8. Efficient Operations: Security measures can streamline operations by minimizing downtime, reducing the risk of data loss, and ensuring that technology systems work smoothly.
  9. Employee and Volunteer Trust: Creating a secure workplace shows that NFPs prioritize the safety of their employees and volunteers, boosting trust and morale among staff.
  10. Donor and Beneficiary Protection: A secure workplace helps protect donors and beneficiaries from potential harm resulting from data breaches, identity theft, or other security incidents.
  11. Grant Opportunities: Some grants and funding opportunities specifically support technology initiatives, including cybersecurity enhancements, making it easier for NFPs to access financial resources for these projects.

In summary, creating a secure workplace is essential for not-for-profit organizations to protect sensitive data, maintain trust, comply with regulations, ensure operational continuity, safeguard their reputation, and allocate resources efficiently. By prioritizing security, NFPs can focus on their mission of making a positive impact on society with confidence and integrity.

Services include:

Secure Data Centres

Not-for-profit organizations (NFPs) need a secure data center for several compelling reasons:

  1. Data Protection: NFPs often handle sensitive data, including donor information, beneficiary records, and financial details. A secure data center ensures the confidentiality, integrity, and availability of this critical information.
  2. Compliance Requirements: Many NFPs are subject to data protection regulations and compliance standards, such as GDPR or HIPAA, depending on the type of data they handle. A secure data center helps NFPs meet these legal obligations.
  3. Reduced Risk: A secure data center provides protection against cybersecurity threats, such as data breaches, ransomware attacks, and unauthorized access. It minimizes the risk of data loss and reputational damage.
  4. Operational Continuity: Data center security measures, including redundancy and backup systems, ensure the continuity of NFP operations. This is crucial for delivering essential services to beneficiaries without interruption.
  5. Efficient Resource Management: A secure data center helps NFPs efficiently manage their IT resources by optimizing server utilization, reducing energy consumption, and extending hardware lifespan.
  6. Cost Savings: Preventing security incidents, data breaches, and downtime through a secure data center can lead to significant cost savings in terms of recovery expenses and potential legal liabilities.
  7. Donor Trust: Donors expect NFPs to handle their contributions responsibly. Demonstrating a commitment to data security in a secure data center helps build and maintain donor trust.
  8. Grant and Funding Opportunities: Some grants and funding opportunities specifically support technology initiatives, including the enhancement of data center security, making it easier for NFPs to access financial resources for these projects.
  9. Scalability: A secure data center can scale to accommodate the changing needs of NFPs, whether they are expanding programs, handling increased data volumes, or adapting to technological advancements.
  10. Environmental Impact: Secure data centers can be designed to be more energy-efficient and environmentally friendly, aligning with NFPs’ sustainability goals.

In summary, a secure data center is essential for not-for-profit organizations to protect sensitive data, comply with regulations, ensure operational continuity, reduce risks, save costs, maintain donor trust, and efficiently manage their IT resources. It enables NFPs to focus on their mission of making a positive impact on society while preserving the security and integrity of their data and operations.

Our services to protect your data centre include:

IT PROJECT DELIVERY SERVICES

Attain an Efficient and Secure Modern Workplace with our Professional Services

Picture this: Your not-for-profit organization is like a superhero, and our professional IT services team is the trusty sidekick that makes everything run smoother. We’re here to help your NFP soar to new heights of efficiency and flexibility. With our tech-savvy guidance, you’ll effortlessly navigate the digital landscape, streamlining operations, and adapting to change with ease. Together, we’ll ensure your nonprofit can focus on what truly matters – making a positive impact on the world – while we handle the tech wizardry that powers your mission. Let’s join forces and conquer the IT challenges, one superhero pose at a time!

Unified Communications & VoIP

Not-for-profit organizations (NFPs) can greatly benefit from adopting Unified Communications (UC) and Voice over Internet Protocol (VoIP) systems for several compelling reasons:

  1. Cost Savings: UC and VoIP solutions typically offer lower costs for calls and communication services compared to traditional telephone systems. This can free up valuable resources for NFPs to allocate to their mission-critical programs.
  2. Remote Work and Collaboration: UC tools enable remote work and collaboration among staff, volunteers, and partners, making it easier to coordinate activities, share information, and work together effectively, regardless of physical location.
  3. Efficiency: UC streamlines communication by integrating various channels, such as voice, video, email, and instant messaging, into a single platform. This enhances efficiency and reduces communication bottlenecks.
  4. Scalability: NFPs can easily scale their communication systems up or down to accommodate changing needs, such as expanding programs or services or accommodating seasonal variations in communication volume.
  5. Flexibility: VoIP and UC solutions provide flexibility in managing phone numbers and extensions, making it easier to adapt to organizational changes.
  6. Integration: These systems often integrate with other software and tools used by NFPs, such as Customer Relationship Management (CRM) systems, enhancing data sharing and efficiency.
  7. Improved Donor Engagement: NFPs can use UC and VoIP to engage with donors more effectively, providing multiple channels for communication and support.
  8. Cost-Effective International Calling: VoIP offers cost-effective international calling rates, facilitating communication with global partners, donors, and beneficiaries.
  9. Disaster Recovery: UC and VoIP systems can include disaster recovery features, ensuring that communication remains functional even during emergencies or disruptions.
  10. Reduced Maintenance: VoIP systems require less physical hardware and maintenance compared to traditional phone systems, reducing IT overhead.
  11. Environmental Impact: By reducing the need for physical infrastructure, UC and VoIP solutions can have a smaller environmental footprint, aligning with NFPs’ commitment to sustainability.
  12. Grant and Funding Opportunities: Some grants and funding opportunities specifically support technology upgrades, including UC and VoIP adoption, making it easier for NFPs to access financial resources for these enhancements.

In summary, Unified Communications and Voice over Internet Protocol systems provide NFPs with cost-effective, flexible, and efficient communication solutions that enhance collaboration, streamline operations, and improve donor and stakeholder engagement. These technologies empower NFPs to fulfill their missions more effectively while maximizing the impact of their limited resources.

Our communications solutions include:

Cloud Infrastructure & Migrations

Not-for-profit organizations (NFPs) can benefit significantly from adopting cloud infrastructure for several compelling reasons:

  1. Cost Efficiency: Cloud infrastructure eliminates the need for expensive on-premises hardware and maintenance, allowing NFPs to redirect resources toward their core mission and programs.
  2. Scalability: Cloud services can easily scale up or down based on demand, enabling NFPs to adapt quickly to changing needs without major capital investments.
  3. Accessibility: Cloud solutions provide remote access to data and applications, facilitating collaboration among geographically dispersed staff, volunteers, and beneficiaries.
  4. Disaster Recovery: Cloud providers typically offer robust data backup and disaster recovery services, ensuring that critical data is safe and recoverable in case of unexpected events.
  5. Security: Leading cloud providers invest heavily in security measures, often exceeding what an individual NFP can afford. This enhances data protection and reduces cybersecurity risks.
  6. Efficiency: Cloud services streamline processes, automate tasks, and improve operational efficiency, allowing NFPs to achieve more with fewer resources.
  7. Flexibility: Cloud solutions provide the flexibility to choose and adapt a wide range of applications and services that best suit an NFP’s specific needs.
  8. Resource Sharing: NFPs can leverage cloud-based collaboration tools to share resources, communicate effectively, and coordinate activities with volunteers, partners, and other stakeholders.
  9. Compliance: Many cloud providers offer services and configurations designed to meet regulatory compliance standards, helping NFPs adhere to data protection regulations.
  10. Grant Opportunities: Some grants and funding opportunities specifically support technology initiatives, including cloud adoption, making it easier for NFPs to access financial resources for technology upgrades.
  11. Environmental Impact: Cloud infrastructure can be more environmentally friendly by reducing the need for energy-intensive on-premises data centers.
  12. Global Reach: Cloud services allow NFPs to extend their reach and impact, enabling them to collaborate with organizations and individuals worldwide.

In summary, cloud infrastructure empowers not-for-profit organizations to operate efficiently, securely, and flexibly, ultimately enabling them to focus on their mission of making a positive impact on society while leveraging the benefits of modern technology. It offers cost savings, scalability, accessibility, security, and a host of other advantages that are especially valuable to organizations with limited resources.

Our cloud and network solutions include:

Microsoft Modern Workplace

A Microsoft Modern Workplace can significantly benefit a not-for-profit organization (NFP) in several ways:

  1. Enhanced Productivity: Microsoft’s suite of productivity tools, including Microsoft 365 (formerly Office 365), provides NFPs with robust applications like Word, Excel, PowerPoint, and Teams, fostering collaboration and improving efficiency in document creation, sharing, and editing.
  2. Remote Work Enablement: Microsoft Teams offers a centralized platform for video conferencing, instant messaging, file sharing, and project management. This is particularly valuable for NFPs, as it enables remote work and enhances communication among staff, volunteers, and partners.
  3. Cost Savings: Microsoft Modern Workplace solutions are typically subscription-based, reducing the upfront costs of software and infrastructure. NFPs can also benefit from nonprofit pricing or donation programs for Microsoft products.
  4. Data Security: Microsoft invests heavily in cybersecurity, ensuring that data stored and shared through its services remains secure. This is crucial for NFPs handling sensitive donor and beneficiary information.
  5. Cloud Collaboration: Azure, Microsoft’s cloud platform, provides scalable infrastructure, data storage, and computing power. NFPs can leverage Azure to host websites, applications, and databases, minimizing the need for on-premises hardware and reducing costs.
  6. Real-time Collaboration: Microsoft 365 enables real-time collaboration on documents, spreadsheets, and presentations, allowing multiple users to work on the same file simultaneously, regardless of location.
  7. Centralized Data Management: Microsoft’s data management tools, such as SharePoint and OneDrive, enable NFPs to centralize data storage and access, making it easier to organize, secure, and share information.
  8. Compliance and Reporting: NFPs often need to adhere to various regulations and reporting requirements. Microsoft solutions can help organizations comply with these standards, including GDPR and HIPAA, through built-in compliance and audit features.
  9. Donor Engagement: Tools like Microsoft Dynamics 365 can assist NFPs in managing donor relationships, fundraising efforts, and grant tracking, enhancing donor engagement and fundraising efficiency.
  10. Analytics and Insights: Microsoft Power BI provides robust analytics and reporting capabilities, allowing NFPs to gain valuable insights from their data and make data-driven decisions.
  11. Accessibility: Microsoft is committed to accessibility, ensuring that its software and services are inclusive and can be used by individuals with disabilities. This aligns with the inclusivity goals of many NFPs.
  12. Training and Support: Microsoft offers extensive resources and support for users, including online training, documentation, and a community of users and experts, assisting NFPs in maximizing the value of their Microsoft Modern Workplace.

In summary, a Microsoft Modern Workplace can help NFPs improve productivity, reduce costs, enhance communication and collaboration, strengthen data security, comply with regulations, and optimize their operations. These benefits empower NFPs to focus on their missions, drive positive social change, and make a more significant impact on the communities and causes they serve.

Find out more about our Cyber-First Modern Workplace Solutions

OBSESSED ABOUT BACK UPS

Regular and proactive backups to protect your nonprofit data

Could you retrieve critical donor, volunteer, and employee data if your systems, computers, mobile devices, or storage systems were lost, stolen, or damaged? In today’s environment, it’s more vital than ever to maintain routine, tested, and secure backups.

By optimizing your cloud services and bolstering your internet and network security, we can tailor an exclusive solution to fortify your organization with a robust recovery strategy, ensuring your valuable data remains safeguarded.

Data Recovery as a Service (DRaaS)

Data Recovery as a Service (DRaaS) can provide several significant benefits to a not-for-profit organization (NFP):

  1. Data Resilience: DRaaS ensures that critical data and systems are regularly backed up and stored offsite, safeguarding against data loss due to hardware failures, cyberattacks, or disasters.
  2. Operational Continuity: In the event of data loss or system downtime, DRaaS enables NFPs to recover quickly and resume essential services, minimizing disruptions and ensuring operational continuity.
  3. Cost Savings: DRaaS eliminates the need for NFPs to invest in and maintain expensive on-premises backup infrastructure. This can result in cost savings in terms of hardware, software, and IT personnel.
  4. Scalability: DRaaS solutions can scale to meet the changing needs of NFPs, whether they are expanding their programs or handling increased data volumes.
  5. Security: DRaaS providers often implement robust security measures, including encryption and access controls, to protect backed-up data, aligning with NFPs’ data security requirements.
  6. Compliance: Many NFPs must adhere to data protection regulations that require data backup and recovery mechanisms. DRaaS helps NFPs meet these compliance requirements.
  7. Efficiency: DRaaS streamlines data recovery processes, reducing downtime and allowing staff to focus on their work rather than dealing with data loss-related issues.
  8. Donor Trust: Demonstrating a commitment to data protection through DRaaS can enhance donor trust, showcasing responsibility and accountability.
  9. Accessibility: DRaaS enables remote access to backups, making it easier for NFPs to recover data from any location, enhancing flexibility and agility.
  10. Donation and Grant Opportunities: Some donors and grants require NFPs to have robust data backup and recovery plans in place, making DRaaS an attractive option for securing funding.
  11. Peace of Mind: Knowing that data is continuously backed up and recoverable provides peace of mind for NFPs, allowing them to concentrate on their mission without worrying about data-related disasters.

In summary, DRaaS offers not-for-profit organizations a proactive and cost-effective approach to data protection, recovery, and business continuity. It ensures data resilience, security, and compliance while enabling NFPs to focus on their core mission of making a positive impact on society with confidence and resilience.

Scheduled regular backups

Not-for-profit organizations (NFPs) need to regularly back up their data for several crucial reasons:

  1. Data Loss Prevention: Regular backups safeguard against data loss due to hardware failures, system crashes, or accidental deletions. This ensures that critical information, including donor records and beneficiary data, remains intact.
  2. Cybersecurity Threats: NFPs are increasingly targeted by cyberattacks like ransomware. Regular backups provide a safety net, allowing organizations to restore their data in the event of a successful attack.
  3. Operational Continuity: Backups help maintain operational continuity by minimizing downtime. In the event of data loss, NFPs can quickly recover and resume their essential services, preventing disruptions.
  4. Compliance Requirements: Many NFPs are subject to data protection regulations that require data retention and recovery mechanisms. Regular backups help NFPs meet these compliance requirements.
  5. Historical Records: Backups serve as historical records, enabling NFPs to access past versions of files and documents. This can be invaluable for auditing, reporting, and research purposes.
  6. Donor and Beneficiary Trust: Demonstrating a commitment to data protection by regularly backing up information builds trust among donors, beneficiaries, and stakeholders. It showcases responsibility and accountability.
  7. Cost Savings: Investing in regular data backups can prevent costly data recovery efforts or potential legal and financial liabilities resulting from data loss.
  8. Efficient Operations: Reliable backups streamline operations, as staff can focus on their work rather than recreating lost data or troubleshooting issues caused by data loss.
  9. Grant and Funding Opportunities: Some grants and funding opportunities require NFPs to have robust data backup and recovery plans in place, making it easier to access financial support for technology initiatives.
  10. Peace of Mind: Knowing that data is regularly backed up provides peace of mind for NFPs, allowing them to concentrate on their mission without worrying about data-related disasters.

In summary, regular data backups are essential for NFPs to protect against data loss, cybersecurity threats, and operational disruptions. They are a proactive measure that ensures data integrity, compliance, and trust, ultimately empowering NFPs to focus on their core mission of making a positive impact on society.

Terrific IT solutions for people working in Not for Profit organisations (10)
Terrific IT solutions for people working in Not for Profit organisations (8)

CUSTOMER EXPERIENCE

We are United and Accountable and back our clients

In the upcoming years, enterprises and IT teams will face the exciting prospects of rapid digital transformation. Confronting new horizons filled with hyper-automation, hybrid experiences, distributed environments, and an unprecedented influx of data.

To conquer these endeavors, partnering with a top-tier IT ally is not just advisable but essential, and that’s precisely where we step in. Our comprehensive range of services encompasses:

Account Management

A devoted Account Manager will collaborate closely with your company, furnishing continual strategic guidance and serving as the sole liaison for your technology needs. They will schedule periodic meetings and offer support in:

  1. Conducting routine strategic business reviews to chart a high-caliber IT roadmap that will steer your strategy and budgeting decisions.
  2. Performing thorough Infrastructure Audits, delivering valuable insights into your infrastructure and aging hardware.
  3. Serving as an intermediary point of contact between projects and your IT support team, whenever necessary.

More on our Strategic Business Review Process>

Customer Service Team

Our dedicated customer experience team is at your service when you reach out to us. They go beyond just answering phones; they play a crucial role in the efficiency of our IT support process. When you present your IT support query, our customer experience team steps in to assess it meticulously. Their primary objective is to effectively triage the request, ensuring it finds its way to the most suitable IT support technician.

By entrusting this responsibility to our expert team, we guarantee that your technology issues are addressed by the right person from the very beginning. This streamlined approach not only enhances the precision of our support but also expedites issue resolution. Our commitment is to provide you with a hassle-free experience and prompt solutions for your IT challenges.

Strategic Business Reviews

Transform your work approach through an IT Strategy that not only makes sense but also delivers tangible results. Experience technology that seamlessly aligns with your objectives, backed by expert project management that ensures your initiatives succeed. Our comprehensive IT consulting services and proficient project delivery teams stand ready to assist you, whether your needs range from acquiring a new laptop to crafting a comprehensive IT strategy or orchestrating a seamless rollout of a cutting-edge cloud platform. At every step of the way, we’re here to support you.

Our capabilities encompass a wide array of IT management areas, including:

  1. Installations and Upgrades: We specialize in the seamless installation and efficient upgrading of your systems, ensuring you stay up to date with the latest technology trends.
  2. Virtualization: Our expertise in virtualization technologies optimizes your IT infrastructure, enhancing resource utilization and scalability.
  3. Infrastructure Designs: We craft bespoke infrastructure designs that precisely meet your organizational requirements, providing a robust foundation for your operations.
  4. Networks and Cabling: Our team excels in designing and configuring networks and cabling systems to ensure seamless connectivity and data flow.
  5. Technology Audits: We conduct thorough technology audits, pinpointing areas for improvement and optimization in your existing IT setup.
  6. Office 365: Leveraging the power of Office 365, we enhance collaboration, productivity, and communication within your organization.
  7. Office Moves: We facilitate smooth office relocations, ensuring your technology infrastructure is seamlessly transitioned to your new workspace.

With our unwavering commitment to excellence, we’re here to empower your organization with the technology solutions that drive success. Your IT challenges are our opportunities to excel, and we’re ready to partner with you every step of the way.

Learn More:  Professional Services

Questions about technology for nonprofit?

Our tech experts can help you find the right tech for your organization and address inquiries related to discount eligibility and technical support.

Kaine Mathrick Tech is a true technology partner delivering exceptional IT support services for NFPs

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Learn more about how other NFPs have created exceptional operational experiences with Kaine Mathrick Tech.

Our team has the expertise to give your Not for Profit the best in IT support

Kaine Mathrick Tech Partners

We are proud to be trained and recognised in a number of accreditations and partner with the world’s leading technology companies.

The most secure & efficient workplace experiences are created with KMT.

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What KMT clients say about our Managed IT Support for Not-for-Profits

Central Bayside
5 Stars

“Here at Central Bayside our team and the Board members are appreciative of all the hard work that KMT have done and are doing. I can see the maturity of the business has grown since I have had my role on the board of CBCHS and the level of professionalism we have experienced along with the strategic advice has been great. A big thank you to KMT for the amazing work we have done to date. “

Dion – Board Member
Central Bayside Community Health Services

Daylesford Neighbourhood Centre
5 Stars

You cannot put a price on bad IT that doesn’t work.  If staff are not able to log in or connect to our design systems, it is detrimental to our efficiency and effectiveness.  When KMT managed our office relocation, our team was properly set up from day 1 – working off-site and within the office.  This was a fantastic result for our business as we experienced no downtime.  Our staff were excited and morale was high.”

Courtney

Ermha365 Logo
5 Stars

“We have been working with KMT for a number of years now and find them to be most responsive to our needs. They often assist with working with other ICT providers and have been eager to assist in IT architectural reviews. They not only provide assistance on a day to day basis, but have been instrumental in bringing to our attention compliance and risk mitigation factors to ensure the safety of our data.”

Michael

Frequently asked questions about IT support for NFP

What IT issues do Not for Profits face?

NFPs face a number of IT issues including:

  • Cyber threats against core IT functions and confidential information
  • Suboptimal hardware and software performance
  • Ineffective communication platforms and collaborative processes
  • Inferior data backup
  • Downtime due lack of resilience in systems and equipment

KMT can join your NFP in ensuring your important work continues without interruption.

Cyber security for not-for-profit organisations

Not-for-profit organizations (NFPs) need cybersecurity for several critical reasons:

  1. Protecting Sensitive Data: NFPs often handle sensitive data, including donor information, financial records, and personal data of beneficiaries. Cybersecurity measures are essential to safeguard this information from theft, data breaches, and unauthorized access.
  2. Maintaining Donor Trust: Donors place their trust in NFPs to use their contributions effectively and responsibly. A security breach that compromises donor data can erode this trust, potentially leading to a loss of funding and support.
  3. Preventing Financial Loss: Cyberattacks can lead to significant financial losses, both in terms of stolen funds and the cost of recovering from an attack. NFPs often operate on tight budgets, making it crucial to protect against these potential financial setbacks.
  4. Ensuring Operational Continuity: Cyberattacks can disrupt an organization’s operations, leading to downtime and a disruption of services to beneficiaries. Effective cybersecurity measures help ensure the continuity of vital programs and services.
  5. Compliance with Regulations: Many NFPs are subject to data protection regulations and compliance requirements. Failing to implement adequate cybersecurity measures can result in legal and financial penalties.
  6. Protecting Reputation: A data breach or cyber incident can damage an NFP’s reputation, making it harder to attract donors and volunteers. Reputation is a valuable asset, and cybersecurity plays a key role in preserving it.
  7. Preventing Fraud: Cybersecurity measures can help NFPs detect and prevent internal fraud or embezzlement, which can divert resources away from their intended purpose.

In summary, cybersecurity is not just a necessity for businesses and government organizations; it is equally critical for not-for-profit organizations. By investing in cybersecurity, NFPs can protect sensitive data, maintain donor trust, prevent financial losses, ensure operational continuity, comply with regulations, safeguard their reputation, and ultimately fulfill their missions more effectively and responsibly.

Does my NFP need cloud infrastructure?

Cloud infrastructure solutions can also benefit NFPs by:

  • Reducing the cost and complexity of managing IT infrastructure
  • Increasing the scalability and flexibility of IT resources
  • Enhancing the performance and reliability of IT services
  • Improving the collaboration and communication among staff, volunteers, and partners
  • Enabling the access and sharing of data across different locations and devices

By adopting quality cyber security and cloud infrastructure solutions, NFPs can operate more effectively by:

  • Saving time and money on IT maintenance and upgrades
  • Minimising the risk and impact of cyber incidents
  • Increasing the trust and confidence of their stakeholders
  • Delivering better outcomes for their beneficiaries
  • Innovating and adapting to changing needs and opportunities
Will KMT make our NFP more efficient?

Yes, we will. Our professional specialists have the expertise and experience to take your NFP’s IT assets to the next level. The goal at all times is to eliminate downtime and build resilience so your organisation can operate, no matter what.

Our Cyber-First Managed IT Services offer ongoing outsourced IT support that supports your end users and infrastructure every day so your IT is always working.  Our strategic review process will identify any key issues your infrastructure is facing and provides a platform for you to budget and plan for any upgrades or changes required to ensure that you are operating as efficiently as you can.

Our latest musings for not-for-profit organisations

Bradley Kaine Thought Leadership

How Winning Companies Excel Through Accelerated Performance

This article serves as a guide for business leaders seeking to emulate these principles and practices, offering a roadmap to accelerate their company’s performance and achieve sustained growth and excellence.

Five Key Steps to Enhance Security at Your Nonprofit

Five Key Steps to Enhance Security at Your Nonprofit

Securing Australian Nonprofits: A Five-Step Guide to Enhanced Cybersecurity

Cloud Security Advice for Nonprofit Leaders

Cloud Security Advice for Nonprofit Leaders

Cloud computing has emerged as a cornerstone of modern technology, offering scalable, flexible, and cost-effective solutions for not-for-profits of all sizes.

Technology that will Change the Game! Lets get to know each other.