
Every business can succeed or fail based on the quality of its IT systems and resources. As the modern world becomes more connected and complex, grave dangers to profitability have arisen. From hacked data and creaking hardware to neglected servers and outdated technology, there are more and more ways a business suffers because of technology.
Given the broad array of new challenges facing business, many internal IT departments are struggling to keep abreast of the rapidly changing threat spectrum. As a result, within the last decade, a growing number of businesses have begun to employ Managed Service Providers (MSPs). These are third-party companies hired to manage a business’s IT infrastructure. Their job? To monitor, maintain, fortify and update IT systems for their clients, round the clock, and over time.
You have possibly already heard of MSPs and might well have wondered what hiring one would mean for your business. From costs to benefits, read on to find out.
KMT offers blue-chip Managed IT Support Services, from cloud migrations and workplace solutions through to cyber security and everyday support. Learn more about what we do and how we can help your business with our Managed Services.
How will my business benefit from Managed IT Support Services?
Your business will enjoy endless benefits from hiring a Managed Services Provider. The following list is far from exhaustive, but it will give you an insight into the kinds of positives that people can expect from Managed Support Services.
- Growth: Business owners can concentrate on increasing revenue.
- Efficiency: Specialised knowledge in the support services IT departments do part-time.
- Savings: MSPs can cost up to 50% less than in-house IT departments.
- Freedom: Internal IT staff can focus on creating software to augment revenue growth.
- Innovation: MSPs have multiple clients and share the trends keeping businesses cutting-edge.
- Safety: Shared risk and responsibility with an MSP whose interests match your own.
- Expertise: Direct access to veteran IT experts, best practices and leading technology.
What will change for my business?
When your business hires a Managed Services Provider, many things will remain the same. What does change is that they are done more efficiently, effectively and affordably. Your internal IT department will be freed up to focus on growing profit by developing digital solutions, instead of being bogged down in everyday tech troubleshooting and maintenance.
A Managed Services Provider will shape your business for the better in new ways too, making it safer, nimbler and more streamlined. Some of the concrete ways an MSP will change your business might include:

- Microsoft 365 Support
- Remote IT Management
- Web Filtering
- IT Incident Handling
- IT backup continuity and recovery
- Managed IT security
- IT Audits
- IT Quarterly Business Reviews
Managed IT Support Services mean more sophisticated, cutting-edge solutions to keep your business safe, agile and profitable.
Work with a leading Australian MSP
Kaine Mathrick Tech has won awards for its outstanding work as a Managed Services Provider. Our driving ambition is to bridge the divide between technology and people. We collaborate with small and medium businesses and provide a swathe of services and solutions for over 100 customers across industries as diverse as accounting and construction. We are Melbourne-based and service companies Australia-wide.
If you’re interested in finding out how an MSP could help your business, and also want to know the specific costs that would be involved in helping your company, we’ve got the answers. Reach out to our team, and we’ll start putting together an audit to provide insights into how Kaine Mathrick Tech can make your company smarter, more secure, and increasingly profitable.
Now that you’ve learned about how Managed IT Support Services can transform your business, why not make the switch? Contact KMT now for superior services, solutions, and support.