Understanding the New Minimum Cybersecurity Expectations for Victorian Law Firms

Discover the critical updates to the minimum cybersecurity expectations for Victorian law firms. Take immediate action to protect your practice


In an era where digital advancements have become intertwined with daily operations, the importance of cybersecurity in legal practice cannot be overstated. Law firms are repositories of sensitive information, making them prime targets for cybercriminals. The consequences of a breach are not just limited to financial loss but extend to the erosion of client trust and potential legal liabilities.

Recognizing this critical need for robust cybersecurity measures, the Victorian Legal Services Board and Commissioner have introduced significant changes to the minimum cybersecurity expectations. These changes are designed to fortify legal practices against the ever-evolving landscape of cyber threats.

The new guidelines underscore a proactive approach, mandating law firms to adopt stringent controls and behaviors that align with the best practices in information security. By setting these standards, the Board aims to create a resilient legal community that can withstand cyber incidents and safeguard the interests of clients and stakeholders alike.

In the following sections, we will delve into the specifics of these changes, exploring the critical, system, and behavioral controls that are now expected of every legal practice in Victoria. The goal is clear: to elevate the cybersecurity posture of the legal sector to new heights, ensuring that confidentiality, integrity, and availability of client data remain uncompromised.

Minimum Cybersecurity Expectations
Guidance for Law Practices

Why Cybersecurity Matters for Law Practices

Cybersecurity is not just an IT issue; it’s a fundamental aspect of legal practice management. The risks posed by cybercrime to law firms are substantial and multifaceted:

  • Financial Loss: Cyber incidents can lead to significant financial loss due to theft of funds, disruption of operations, and the costs associated with recovery efforts. Law firms handle large transactions and hold sensitive financial information, making them attractive targets for cybercriminals.
  • Reputational Damage: A firm’s reputation is its most valuable asset. A single breach can tarnish years of trust built with clients. The news of a cyberattack can spread quickly, leading to loss of current and potential clients who may perceive the firm as unreliable in protecting their confidential information.
  • Potential Harm to Clients: Clients entrust law firms with their most sensitive data. A breach could expose personal information, trade secrets, or case strategies, potentially harming the clients’ legal standing or personal lives.
  • Shared Responsibility: Cybersecurity is a collective challenge that requires a unified response. Every lawyer, from the newest associate to the senior partner, shares the responsibility to uphold the security of the firm’s digital assets. It’s not just about compliance; it’s about professional duty to protect the interests of clients.

To address this ongoing challenge, law firms must:

  • Educate Staff: Regular training on cybersecurity best practices is essential. Everyone should be aware of the latest threats and how to prevent them.
  • Implement Robust Systems: Invest in strong cybersecurity infrastructure, including firewalls, encryption, and intrusion detection systems.
  • Stay Vigilant: Always be on the lookout for suspicious activities. Encourage a culture of security where everyone plays a part in safeguarding the firm’s digital environment.
  • Plan for Incidents: Have a clear incident response plan in place. Knowing what to do in the event of a breach can minimize damage and speed up recovery.

Critical Controls: Immediate Action Required

1. Enabling Multi-Factor Authentication (MFA)

Explanation of MFA: Multi-Factor Authentication (MFA) is a security mechanism that requires users to provide two or more forms of identification before granting access to an account or system. It adds an extra layer of protection beyond the traditional username and password. Typically, MFA combines something the user knows (password), something they have (a physical token or smartphone), and sometimes something they are (biometric data like fingerprints or facial recognition).

Significance of MFA:

  • Enhanced Security: MFA significantly reduces the risk of unauthorized access. Even if an attacker manages to steal your password, they won’t be able to log in without the additional factor.
  • Mitigating Credential Theft: With the rise in phishing attacks and credential breaches, MFA acts as a safety net. It prevents unauthorized users from gaining control over your accounts.

Steps to Implement MFA:

  1. Choose an MFA Method: Options include SMS codes, authenticator apps (like Google Authenticator or Microsoft Authenticator), hardware tokens, or biometrics.
  2. Enable MFA: Access your account settings and enable MFA. Follow the prompts to set up the chosen method.
  3. Test It: Log out and log back in to verify that MFA is working correctly.

2. Strong and Unique Passwords

Importance of Robust Passwords:

  • Weak passwords are a common entry point for cyberattacks. They can be easily guessed or cracked using automated tools.
  • A strong password is your first line of defense against unauthorized access.

Tips for Creating and Managing Secure Passwords:

  • Length Matters: Aim for at least 12 characters. Longer passwords are harder to crack.
  • Mix It Up: Combine uppercase and lowercase letters, numbers, and special characters.
  • Avoid Common Words: Don’t use easily guessable words or phrases.
  • Unique for Each Account: Never reuse passwords across different services.
  • Consider a Password Manager: Use a reputable password manager to securely store and manage your passwords.

3. Regular Security and Software Updates

Why Timely Updates Are Crucial:

  • Software vulnerabilities are discovered regularly. Updates often include patches to fix these vulnerabilities.
  • Delaying updates exposes your systems to known security risks.

Practical Steps to Ensure Systems Stay Up-to-Date:

  • Automatic Updates: Enable automatic updates for your operating system, applications, and security software.
  • Regular Checks: Manually check for updates if automatic updates are disabled.
  • Stay Informed: Keep an eye on security advisories related to the software you use.

Remember, implementing these critical controls is not just a recommendation; it’s a necessity. By taking immediate action, you contribute to a more secure legal practice environment and protect both your clients and your firm.

System Controls: Protecting Information Systems

1. Security Software

Role of Antivirus, Firewalls, and Intrusion Detection Systems:

  • Antivirus: Antivirus software scans for and removes malicious software (malware) from your systems. It’s essential for preventing infections and detecting threats.
  • Firewalls: Firewalls act as a barrier between your internal network and external networks (like the internet). They control incoming and outgoing traffic, blocking unauthorized access.
  • Intrusion Detection Systems (IDS): IDS monitors network traffic for suspicious activity. It alerts administrators when it detects potential security breaches.

Recommendations for Law Practices:

  • Regular Updates: Keep your security software up-to-date to ensure it can detect the latest threats.
  • Layered Defense: Use a combination of antivirus, firewalls, and IDS for comprehensive protection.
  • Educate Staff: Train employees on recognizing phishing emails and suspicious links.

2. Access Control

Limiting Access to Authorized Personnel:

  • Principle of Least Privilege: Grant users the minimum access necessary to perform their tasks. Avoid giving excessive permissions.
  • User Authentication: Implement strong authentication methods (such as MFA) to verify user identities.
  • Access Logs: Monitor access logs to track who accesses what data and when.

Best Practices for Access Management:

  • User Roles: Define roles (e.g., lawyer, paralegal, admin) and assign permissions accordingly.
  • Regular Reviews: Periodically review access rights and revoke unnecessary privileges.
  • Offboarding Process: Remove access promptly when employees leave the firm.

3. Devices

Securing Computers, Mobile Devices, and Other Endpoints:

  • Encryption: Encrypt data on laptops, mobile devices, and USB drives to prevent unauthorized access if the device is lost or stolen.
  • Mobile Device Management (MDM): Use MDM solutions to manage and secure mobile devices used for work.
  • Remote Work Considerations: Ensure remote devices have the same security controls as in-office systems.

4. Information Security

Safeguarding Sensitive Data:

  • Data Classification: Categorize data based on sensitivity (e.g., confidential, public, internal). Apply appropriate security measures accordingly.
  • Encryption: Encrypt sensitive data both in transit (e.g., emails) and at rest (stored on servers or devices).
  • Data Retention Policies: Define how long data should be retained and when it should be securely deleted.

5. Backups

Importance of Regular Data Backups:

  • Backups protect against data loss due to hardware failures, ransomware attacks, or accidental deletions.
  • Regular backups ensure you can restore critical data quickly.

Strategies for Effective Backup Management:

  • Automated Backups: Schedule automated backups to avoid manual errors.
  • Off-Site Storage: Store backups off-site (e.g., cloud storage) to protect against physical disasters.
  • Test Restores: Periodically test restoring data from backups to ensure they are functional.

Remember, these system controls collectively form the foundation of a resilient cybersecurity posture. Implement them diligently to safeguard your legal practice and maintain client trust.

Behavioural Controls: Influencing Human Behavior

1. Training

Educating Staff on Cybersecurity Best Practices:

  • Ongoing Education: Cybersecurity is an ever-changing field. Continuous education is crucial to keep staff updated on the latest threats and best practices.
  • Engagement: Make training engaging with interactive sessions, quizzes, and real-life scenarios.

Conducting Regular Training Sessions:

  • Scheduled Training: Hold regular training sessions, at least quarterly, to reinforce security protocols.
  • Tailored Content: Customize training content to address the specific needs and roles within the firm.

2. Client or Bank Verification

Verifying Client Identities and Financial Transactions:

  • Verification Processes: Establish strict verification processes for client onboarding and financial transactions.
  • Double-Check: Always double-check client requests for fund transfers or sensitive information sharing.

Preventing Fraudulent Activities:

  • Alert Systems: Implement systems to alert staff of unusual transactions or requests.
  • Client Education: Educate clients on how they can verify communications from the firm to prevent fraud.

3. Incident Response and Reporting

Developing an Incident Response Plan:

  • Preparedness: Have a clear plan outlining the steps to take in the event of a cybersecurity incident.
  • Roles and Responsibilities: Assign specific roles and responsibilities to staff members for efficient incident management.

Reporting Security Incidents Promptly:

  • Immediate Action: Encourage staff to report any suspicious activity immediately, without fear of repercussions.
  • Review and Learn: After an incident, review the response process and learn from it to improve future responses.

By focusing on these behavioral controls, law firms can significantly reduce the risk of cyber incidents and ensure a rapid and effective response when they do occur. It’s about creating a culture of security where every member of the firm plays a part in protecting the digital assets and reputation of the practice.


In the ever-evolving landscape of legal practice, cybersecurity stands as a critical pillar. Let’s recap the key points discussed in this blog:

  1. Urgency: The recent changes in the minimum cybersecurity expectations by the Victorian Legal Services Board and Commissioner demand immediate attention. Ignoring these updates puts both your firm and your clients at risk.
  2. Collective Responsibility: Cybersecurity is not an isolated task for IT departments. Every lawyer, paralegal, and administrative staff shares the responsibility. It’s about protecting client data, maintaining trust, and upholding professional ethics.
  3. Critical Controls: Implement the critical controls discussed earlier:
    • Enable Multi-Factor Authentication (MFA) to fortify access security.
    • Create and manage strong, unique passwords to prevent unauthorized entry.
    • Regularly apply security and software updates to stay ahead of vulnerabilities.
  4. System Controls: Protect your information systems:
    • Invest in robust security software (antivirus, firewalls, IDS).
    • Manage access control diligently to limit privileges.
    • Secure all devices, especially in the era of remote work.
    • Prioritize information security through data classification, encryption, and retention policies.
    • Regularly back up critical data to ensure resilience.
  5. Behavioral Controls: Influence human behavior positively:
    • Train staff regularly on cybersecurity best practices.
    • Verify client identities and prevent fraudulent activities.
    • Develop an effective incident response plan and report incidents promptly.

Remember, cyber threats evolve, but so must our defenses. By taking immediate action and fostering a security-conscious culture, we collectively contribute to a safer legal environment.

Stay vigilant, stay informed, and safeguard the trust placed in your hands.

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