If you’re like most business owners today, then you understand the importance of technology in today’s society. Technology can change how today’s business function and can even make or break a company. This means that it’s crucial to have a reliable information technology (IT) infrastructure in place that can help you stay ahead of the competition. If you don’t know much about managing your IT infrastructure, then investing in managed IT services may be your best way to ensure that your business has a robust IT foundation.
What are managed IT services?
Managed IT services refer to the outsourcing of IT-related tasks and functions, which usually include the following:
- Network administration and management
- Help desk support
- Data backup and recovery
- Software updates and security patch management
- Server monitoring and management
- Disaster prevention and recovery planning
Why should your business invest in managed IT services?
There are several reasons why managed IT services can benefit your business. Here’s a rundown of the most important benefits of investing in it:
It’s no secret that cybercrime is a major concern for businesses of all sizes. A cyber-attack could devastate a company, causing massive financial losses, reputational damage, and even legal trouble.
Managed IT services can help boost your IT security by implementing the latest digital security solutions and practices such as cyber risk assurance, incident response planning, and data loss prevention. They can also install firewalls, integrate intrusion detection and prevention systems to your systems, and install malware protection software. They can also train your staff on proper cyber security practices. All of these precautions help minimize the chances of a successful cyber-attack and protect your business from potential ruin.
Improve efficiency and productivity
Another significant benefit of managed IT services is that they can help improve your business efficiency and productivity. When you outsource your IT needs, you get to free up your in-house team to focus on other core business tasks.
Managed IT services can also help streamline some of your existing business processes. For example, managed IT services make it easier to implement an automated order management system if you’re running an eCommerce business. This innovative solution can save you time and money by streamlining your order processing and fulfillment.
Ensures optimal system performance
System downtime can cost your business a lot of money and damage your reputation. Managed IT services can help prevent downtime by proactively monitoring your IT systems and ensuring they’re always running optimally. In the event of a problem, managed IT services can quickly troubleshoot and provide quick resolutions in the form of faster system restorations and using data backups to prevent data loss.
Provide real-time insights
In today’s fast-paced business world, being able to make quick but informed decisions is essential to beating the competition. With the help of cutting-edge tools and technologies, managed IT services companies can gather important business-related data and generate reports that can give you an in-depth view of your business. This way, you can identify areas that need improvement and make the necessary changes to stay ahead of the competition.
Scale your business
IT infrastructure is supposed to be scalable according to your specific requirements, but buying or disposing equipment to match your company’s size is not an easy task, especially for startups with limited budget. If you’re planning to scale your business in the near future, managed IT services can help you make the transition more smoothly. This way, you won’t always be second-guessing whether you need to purchase or get rid of expensive IT equipment.
How to choose a managed IT services provider?
Not all managed IT service providers are created equal. They have different methods, tools, and technologies, so it’s best to take the time to find the right provider for your business.
First, identify your specific IT needs. Do you need help with your cybersecurity posture? Are you looking to improve your efficiency and productivity? Once you know what you need, research managed IT service providers specialising in those areas.
Second, assess their experience. How long have they been in business? Do they have any industry-specific experience? This criterion can give you an idea of their expertise, capabilities, and quality of their services and how they can help achieve your business goals.
It’s also a good idea to read online reviews and compare pricing before making your final decision. When you partner with the right managed IT service provider, you can focus on growing your business while they take care of your IT needs.
Case Study: Spence Construction achieves improved productivity + transparency across the business
Spence Construction needed a technology partner that would challenge the status quo and help them innovate. Kaine Mathrick Tech has delivered Spence construction a proactive technology service that deals with issues before they become major problems.
Managed IT services help by dealing with the more difficult technical aspects of having an IT infrastructure. This, in turn, allows you to focus on other aspects of your business, expanding your brand’s potential to grow. Consider this guide as your starting point on how to outsource IT management and you’re bound to be on your way to reaping its many benefits.
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- IBM. “Why IT infrastructure is important” IBM. Accessed July 2022. https://www.ibm.com/ph-en/topics/infrastructure
- Moore, John. “managed IT service” TechTarget. Accessed July 2022. https://www.techtarget.com/searchitchannel/definition/managed-IT-service
- T., Marco. “8 FINANCIAL BENEFITS OF MANAGED IT SERVICES” Marco. Last updated July 2021. Accessed July 2022. https://www.marconet.com/blog/8-financial-benefits-of-managed-it-services