4 Benefits Of Using Managed IT Services Perth and Melbourne

Organisations are increasingly using managed IT services, and it’s not difficult to understand why that’s the case. Today’s business landscape is more reliant on IT than ever, and juggling your IT needs and the day-to-day business operations can be daunting. In addition, many organisations have realised that it’s possible to optimise operational costs through managed IT services.

Managed IT services allow you to focus on the broader business goal without worrying about downtimes, cyberthreats, system upgrades and updates. They’re an excellent solution to take care of all your IT needs on a fixed budget. This article looks at the benefits of managed IT services in Perth and Melbourne.

Hiring managed IT services Perth and Melbourne

To have a robust and reliable IT system in your business or organisation, you need to partner with IT professionals. The service will cost you, and the price varies from one provider to another. There are numerous managed IT service providers, across Australia, particularly Perth and Melbourne. You need to research and find a technology partner with a good reputation and who will give you value for your money.  (1)

Benefits of managed IT support services

Contracting a managed IT services provider offers many benefits to your business. Here are four main benefits of managed IT services to help you decide whether the option is suitable for you or not.

1. Speedy detection and resolution of issues

If not detected and handled quickly, IT issues can escalate and lead to a severe downtime or complete breakdown of your organisation’s IT system and network. A reliable tech partner on your side ensures that professional help is always available to provide immediate solutions to problems with your system. This keeps everything running smoothly on your side.

Being professionals, they conduct maintenance in a way that will least disrupt your workflow and service delivery to your clients. Managed IT services professionals conduct regular checks and maintenance, provide comprehensive IT support and fix all your IT issues. They ensure that your IT infrastructure, system and assets are in their best condition at all times. (2)

2. Continuous system monitoring

Some IT issues can be dealt with before they surface. However, that can only be possible when your systems are being constantly monitored and tracked. Your in-house IT department is primarily reactive, fixing problems when they happen. While they’re essentially doing nothing wrong, a more proactive approach can be a better alternative.

The single job of a managed IT service provider is to ensure that your IT system runs effectively at all times. They monitor your systems and alert you on potential issues before they happen. They do this through 24/7 system monitoring, software updates, antivirus installation and patches. This helps to reduce incidences of downtime and limit the impact of a disaster, should one happen.

3. Controlled IT costs

Generally, you pay for managed IT services on a subscription basis. This moves the IT budget to the operating cost instead of it being a capital expense. This is quite beneficial as it ensures you have a more predictable IT budget that comes without any additional charges for emergencies, repairs, etc. Besides, the services come in a package, and you only need to choose what’s within your financial reach.

Since the managed IT service provider is responsible for most of your IT operations, your in-house team can focus on developing innovative ideas to grow the business. This can give you a competitive edge over other businesses and help you carve out a larger market share. (2)

4. Stronger security across your IT infrastructure

Cybersecurity has always been crucial, but the COVID-19 pandemic has made it a more critical issue for small and large organisations alike. Since the pandemic, the number of cyberattacks have seen a significant rise. Being able to keep your business safe from these security threats is by no means easy. (3)

However, working with managed IT services can help create a more vigorous defence against the threats. These professionals are familiar with the ins and outs of IT security. They can offer a variety of security services to keep your business protected from interior and exterior threats. They know what problems to look for and how to remedy any security situation. They do this through network security management, installation and the use of the newest technology available.

References

1. “Main Street overconfidence: America’s small businesses aren’t worried about hacking”, Source: https://www.cnbc.com/2021/08/10/main-street-overconfidence-small-businesses-dont-worry-about-hacking.html
2. “What is an SLA? Best practices for service-level agreements”, Source: https://www.cio.com/article/2438284/outsourcing-sla-definitions-and-solutions.html
3. “Managed services boost efficiency and cut costs”, Source: https://betanews.com/2014/08/15/managed-services-boost-efficiency-and-cut-costs/
4. “Survey highlights the heavy cost of business downtime for SMBs”, Source: https://www.techradar.com/news/survey-highlights-the-heavy-cost-of-business-downtime-for-smbs
5. “30 Surprising Small Business Cyber Security Statistics (2021)”, Source: https://www.fundera.com/resources/small-business-cyber-security-statistics