Over the years, many notable technological advancements and services have become readily available, making managing businesses more manageable. One of these is managed workplace support or, as popularly called, managed services. When a business hires managed services, it allows a third party to oversee administrative and management tasks. Although you’re likely to hear about managed IT services, it can cover a vast range, including the supply chain and marketing aspects. The managed services support model will vary from one provider to another.
Statistics show an evident global demand for managed service providers (MSPs) in recent years, from valuing at 161.37 billion U.S. dollars back in 2021 and likely to grow significantly by 2027 at 300 billion U.S dollars. The demand is likely due to the growing number of small and medium-sized businesses (SMBs) needing access to the current technology to maintain a competitive edge with growth as one of their priorities but lacking in budget.
Many businesses eventually prioritise managed IT services to maintain a good standing in the market. If you’re wondering what is a managed IT service provider, it’s a third-party company that oversees IT aspects. If you’re still having wavering thoughts about whether to invest in the services a managed workplace support firm offers, here are some things a managed service provider can do for your business.
1. Help you prioritise core operations
In any business, there’s an increase in IT needs as part of growth. Even if you currently have an in-house IT team, the department might not be able to cope with the increasing workload and end up overwhelmed, unable to scale according to the specific needs of your business. It might require you to assign extra responsibilities to other employees, distracting them from their core responsibilities.
Sadly, the setup will not be productive in the long run. The best way to avoid this is by working with a managed service provider. An advantage of employing the services of managed IT services is having a specialised team to handle the IT aspect while allowing your workforce to focus on their core responsibilities.
2. Deliver a better level of security
With almost everything going digital, potential data breaches should be the main concern of businesses of all sizes. Today, potential threats can range from ransomware, IT vulnerabilities and phishing, to name a few. Hackers now utilise innovative tactics to exploit organisations with poor security practices.
Sadly, small and medium-sized businesses often lack the resources to keep up with the evolving threats, putting them at risk for cybersecurity attacks. An ideal solution is to work with a managed IT service provider. Consider it an effective way to safeguard your organisation’s IT infrastructure with a good level of security at an affordable cost.
3. Assist with scalability
Growth will always be a priority for businesses. As your business continues to grow, so will your IT requirements. A reliable managed service provider can greatly help in accommodating the IT needs of your business. Generally, its services can help ensure your business is ready to face evolving innovations in the best way possible.
When it comes to scalability, a managed service provider can assist with expanding or upgrading systems when the time comes. It reduces the need to hire and train employees you won’t need in the future. In the long run, a reliable provider can assist your organisation in maintaining a flexible hold on resources while also accommodating rapid changes that an in-house team might be unable to respond to efficiently.
Case Study: Spence Construction achieves improved productivity + transparency across the business
Spence Construction needed a technology partner that would challenge the status quo and help them innovate. Kaine Mathrick Tech has delivered Spence construction a proactive technology service that deals with issues before they become major problems.
4. Offer specialized expertise
The best way to effectively utilize the latest technology in your organisation’s daily operations is with the guidance of a managed service provider. Working with a reliable provider with a team of professionals with the right skill set can be beneficial in the long run. You’ll be working with specialists handling various aspects who can ensure your systems will run smoothly without any inconvenience to your daily operations.
5. Deliver timely support to avoid costly downtime
A managed service provider takes on a proactive approach with its support which can be an advantage to your business. Generally, it’s detrimental if your organisation fails to adopt a proactive approach in case issues arise. A reliable managed service provider will take on a proactive approach to maintenance. Most utilise remote monitoring to pinpoint and troubleshoot potential problems before they become an issue.
Due to the expenses potential downtime brings, hiring the services of a reputable managed service provider can be a worthwhile investment. Remember that downtime can happen at any time, so it’s best to be ready.
Deciding to employ the services of a reliable managed service provider may be one of the best decisions you’ll make to move your business to a whole new level. Now that you know what is managed IT support and what it brings, it may be best to work with one soon. Depending on the specific IT services your business requires, working with a reliable managed service provider will greatly improve overall efficiency and security while at the same time ensuring growth and maintaining a competitive standing in the market.
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- “Forecast size of the managed services market worldwide from 2020 to 2027”, Sources: https://www.statista.com/statistics/590884/worldwide-managed-services-market-size/
- “The Cost of Enterprise Downtime”, Source: https://techchannel.com/IT-Strategy/09/2021/cost-enterprise-downtime
- “Managed services are becoming more sophisticated and commercial models must follow suit”, Source: https://www.hfsresearch.com/research/managed-services-are-becoming-more-sophisticated-and-commercial-models-must-follow-suit/
- “Managed Services Market to Reach $393.72 Billion by 2028 | At Least 60% Organizations to Depend on Managed Services by 2025”, Source: https://www.globenewswire.com/en/news-release/2022/07/07/2475840/0/en/Managed-Services-Market-to-Reach-393-72-Billion-by-2028-At-Least-60-Organizations-to-Depend-on-Managed-Services-by-2025.html
- “Managed IT services: The role of IT standards”, Source: https://www.researchgate.net/publication/220208009_Managed_IT_services_The_role_of_IT_standards