IT MANAGED SERVICES MELBOURNE
Melbourne-Based Managed Service Provider
Dedicated to Enhancing Operational Efficiency and Elevating Employee Experiences.
Kaine Mathrick Tech is a Melbourne Managed Service Provider that offers IT solutions for businesses across various industries. They help businesses adapt to the new hybrid remote working model by providing them with the latest technology, managed cyber security, IT support, and digital transformation. They go beyond basic IT maintenance and deliver growth, security and performance for their clients.
Your outcome? Achieve a hard-to-beat competitive edge with your results.
More than 2/3
of top performing companies are using managed services for strategic advantage or to close capability gaps.
Source: Beyond the back office. How managed service partnerships drive outperformance.
Change your game with KMT
As businesses need to transform themselves in a changing world, they are moving away from traditional outsourcing models.
Instead, they are choosing more strategic managed services that offer them access to talent and technology, and help them achieve more than just cost savings and efficiency.
As a result, these businesses are able to innovate and perform better than their competitors. This gives them a hard-to-beat advantage in the market.
Changing the Game of IT Services. We deliver more than IT support, we deliver success.
Benefit from flexible cyber-first IT support packages with predictable monthly spend. Services include over-the-phone IT support, onsite support, prompt troubleshooting to complex problem diagnosis and resolution, we take complete responsibility for your technology environment.
MELBOURNE IT SERVICES
Streamline your IT support
Let us handle your IT issues quickly and effectively, so your teams can work without interruptions. We are here to support them as much as you support your customers, and free them to focus on the big picture.
IT Support for end users
Are you tired of wasting time and energy on IT issues that keep you from doing your best work? Do you wish you had a reliable and friendly IT support team that can solve your problems quickly and effectively? If you answered yes, then you need end user IT support from Kaine Mathrick Tech.
End user IT support is a service that provides you with a dedicated service desk team that can handle all of your IT issues, both remotely and onsite. Whether you need help with your software, hardware, network, or security, our IT experts are ready to assist you with a smile.
With end user IT support, you can enjoy the following benefits:
- Increased productivity: You can focus on your core tasks and goals, while we take care of your IT issues.
- Reduced downtime: You can minimize the impact of IT issues on your business operations, as we resolve them as fast as possible.
- Improved satisfaction: You can work with confidence and peace of mind, knowing that you have a trusted IT partner that supports you and your business.
- Enhanced security: You can protect your data and devices from cyber threats, as we provide you with the latest security solutions and best practices.
End user IT support is more than just fixing IT issues. It is about empowering you and your teams to work from anywhere, on tech that works every time. It is about bridging the gap between technology and humans, as your technology partner.
Don’t let IT issues hold you back. Contact us today and let us simplify your IT support.
Kaine Mathrick Tech,
Telephone No.1300 174 391
Increase productivity with MSP services
Do you want to grow your business, save money, and work smarter? If you answered yes, then you need an MSP. An MSP, or a Managed Services Provider, is a company that provides IT solutions and support for your business. An MSP can help you with everything from cybersecurity to cloud computing, and more.
Here are some of the ways an MSP can boost your productivity and efficiency:
- An MSP can lower your IT costs by providing you with a fixed monthly fee for all your IT needs, instead of hiring a full-time IT staff or paying for expensive repairs and upgrades1.
- An MSP can optimize your IT processes by streamlining your operations, reducing unnecessary expenditures, and improving your bottom line2.
- An MSP can provide you with expert IT solutions that are tailored to your specific business goals and challenges, such as migrating to the cloud, enhancing your security, or improving your collaboration3.
- An MSP can increase your uptime and performance by monitoring your IT systems 24/7, resolving issues quickly and proactively, and preventing downtime and data loss1.
- An MSP can help you innovate and grow by giving you access to the latest technology, tools, and skills, and helping you leverage them to create new opportunities and competitive advantages4.
An MSP is more than just an IT vendor. It is a strategic partner that can help you transform your IT and your business. With an MSP, you can focus on your core competencies and important business functions, while leaving the IT to the experts.
Kaine Mathrick Tech,
Telephone No.1300 174 391
Proactive monitoring & remote monitoring
Do you want to prevent IT issues before they affect your business? Do you want to keep your IT systems running smoothly and securely at all times? If you answered yes, then you need an MSP proactive monitoring and management. An MSP, or a Managed Services Provider, is a company that provides IT solutions and support for your business. An MSP proactive monitoring and management is a service that uses advanced tools and techniques to monitor and manage your IT systems 24/7, and detect and resolve potential problems before they become major headaches.
Here are some of the ways an MSP proactive monitoring and management can help your business:
- Reduce downtime and improve performance: An MSP proactive monitoring and management can monitor your network traffic and activity, and identify and address any bottlenecks, security threats, or other issues that could affect your network performance1. By resolving issues quickly and proactively, an MSP can minimize downtime and maximize productivity for your business.
- Save money and time: An MSP proactive monitoring and management can lower your IT costs by providing you with a fixed monthly fee for all your IT needs, instead of hiring a full-time IT staff or paying for expensive repairs and upgrades2. An MSP can also save you time by automating tasks such as software updates, patches, antivirus, and malware protection, data backup and disaster recovery, and network security3.
- Access expertise and innovation: An MSP proactive monitoring and management can provide you with access to a team of IT experts who can manage your IT systems efficiently and effectively1. An MSP can also provide you with the latest technology, tools, and skills, and help you leverage them to create new opportunities and competitive advantages for your business4.
An MSP proactive monitoring and management is more than just an IT service. It is a strategic partnership that can help you transform your IT and your business. With an MSP proactive monitoring and management, you can focus on your core competencies and important business functions, while leaving the IT to the experts.
Kaine Mathrick Tech,
Telephone No.1300 174 391
MANAGED CYBER SECURITY
Protect your business data with a managed cyber service
With our managed IT services, you get a cyber shield that protects you from all kinds of cyber attacks. Our Managed Cyber Security Services are like having your own team of superheroes who guard your business 24/7 with their awesome powers.
Protect your end users from a cyber attack
End users are the most vulnerable targets for cyber attacks. They can fall victim to phishing, malware, ransomware, and other threats that can compromise your business data and reputation. That’s why you need to protect your end users with the best cyber security solutions available.
Our end user protection services provide you with a comprehensive suite of tools and features to safeguard your end users from cyber threats. We offer:
- Endpoint security: We protect your devices with antivirus, firewall, encryption, and device management software that prevent unauthorized access and data loss.
- Email security: We filter your emails with spam, phishing, and malware detection and prevention tools that block malicious messages and attachments.
- Web security: We secure your web browsing with web filtering, content control, and SSL inspection tools that block harmful websites and content.
- Identity and access management: We manage your user accounts and passwords with multi-factor authentication, single sign-on, and password management tools that ensure only authorized users can access your systems and applications.
- Security awareness training: We educate your end users with interactive and engaging training modules that teach them how to recognize and avoid cyber threats.
With our end user protection services, you can rest assured that your end users are safe and productive. You can also enjoy the benefits of:
- Reduced risk: You can reduce the risk of data breaches, compliance violations, and reputational damage caused by cyber attacks.
- Increased efficiency: You can increase the efficiency of your IT operations by outsourcing your end user security to our experts who monitor and manage your security 24/7.
- Cost savings: You can save money by paying only for the services you need and avoiding the costs of downtime, data recovery, and legal fees.
Don’t let cyber attacks ruin your business. Protect your end users with our end user protection services today. Contact us to get a free quote and a free security assessment.
Kaine Mathrick Tech,
Telephone No.1300 174 391
Cyber secure infrastructure
Data is the lifeblood of your business. You need to store, process, and access your data securely and reliably. That’s why you need our secure data centres.
Our secure data centres are state-of-the-art facilities that provide you with the highest level of data security and availability. We offer:
- Physical security: Our data centres are protected by multiple layers of security measures, including biometric access, CCTV surveillance, fire suppression, and backup power generators.
- Network security: Our data centres are connected by redundant and encrypted network links, ensuring fast and secure data transmission. We also use firewalls, intrusion detection and prevention systems, and anti-DDoS protection to prevent cyber attacks.
- Data security: Our data centres use advanced encryption, backup, and recovery solutions to safeguard your data from unauthorized access and loss. We also comply with the latest industry standards and regulations, such as ISO 27001.
- Scalability and flexibility: Our data centres offer you the ability to scale up or down your data storage and processing capacity as per your business needs. You can also choose from a range of service options, such as colocation, cloud, or hybrid solutions.
With our secure data centres, you can enjoy the benefits of:
- Improved performance: You can improve the performance of your applications and systems by leveraging our high-speed and low-latency network infrastructure.
- Reduced costs: You can reduce the costs of owning and maintaining your own data centres by outsourcing your data security and management to our experts who operate and monitor your data 24/7.
- Enhanced reliability: You can enhance the reliability of your data by relying on our data centres that have a 24/7 support team.
Don’t let data security and availability issues affect your business. Secure your data with our secure data centres today. Contact us to get a free quote and a free tour of our data centres.
Kaine Mathrick Tech,
Telephone No.1300 174 391
Network Security Services
Network security is the protection of your network infrastructure and data from unauthorized access, misuse, or attack. Network security is essential for your business, as it helps you:
- Prevent cyber threats: Network security helps you prevent cyber threats, such as malware, ransomware, phishing, denial-of-service, and data breaches, that can compromise your data and systems.
- Protect your reputation: Network security helps you protect your reputation, as it prevents data loss, downtime, and legal issues that can damage your brand image and customer trust.
- Comply with regulations: Network security helps you comply with regulations, such as ACSC Essential Eight, that require you to safeguard your data and systems from cyber risks.
Our network security services provide you with the best network security solutions available. We offer:
- Firewall: We protect your network perimeter with firewall solutions that monitor and filter incoming and outgoing network traffic, and block unauthorized or malicious connections.
- VPN: We secure your remote access with VPN solutions that encrypt and tunnel your network traffic, and allow you to access your network resources from anywhere.
- IDS/IPS: We detect and prevent network intrusions with IDS/IPS solutions that scan and analyze your network traffic, and alert or block any suspicious or malicious activity.
- SIEM: We manage and monitor your network security with SIEM solutions that collect and correlate your network logs, and provide you with real-time visibility and alerts on your network status and threats.
With our network security services, you can enjoy the benefits of:
- Improved performance: You can improve the performance of your network by reducing the network congestion and latency caused by cyber attacks.
- Reduced costs: You can reduce the costs of owning and maintaining your own network security solutions by outsourcing your network security to our experts who operate and monitor your network 24/7.
- Enhanced reliability: You can enhance the reliability of your network by relying on our network security solutions that have a 24/7 support team.
Don’t let network security issues affect your business. Secure your network with our network security services.
Kaine Mathrick Tech,
Telephone No.1300 174 391
IT CONSULTING SERVICES
Boost your flexible workforce with our professional services.
Businesses around the world face the challenge of improving productivity in a demanding and dynamic environment. The right technology can help you enhance your productivity, safety, and site operations.
But you don’t have to do it alone. We can help you innovate faster without adding more resources, in a secure and seamless way. We can help you design and implement a solid strategy that enables you to accelerate your work. We can help you collaborate better with your team and your clients.
Cloud Migrations
Cloud migration is the process of moving your data, applications, and systems from your on-premise infrastructure to the cloud. Cloud migration can help you:
- Reduce costs: Cloud migration can help you save money by eliminating the need to buy, maintain, and upgrade your own hardware and software. You can also pay only for the resources you use and scale up or down as per your demand.
- Increase efficiency: Cloud migration can help you improve your efficiency by enabling you to access your data and applications from anywhere, anytime, and on any device. You can also leverage the cloud’s high-performance and reliable infrastructure to run your workloads faster and smoother.
- Enhance security: Cloud migration can help you enhance your security by protecting your data and systems from cyber threats, disasters, and human errors. You can also benefit from the cloud’s advanced encryption, backup, and recovery solutions that ensure data confidentiality, integrity, and availability.
Our cloud migration services provide you with the best cloud migration solutions available. We offer:
- Cloud assessment: We assess your current infrastructure and applications and identify the best cloud strategy and platform for your business needs and goals.
- Cloud migration: We migrate your data and applications to the cloud using the best practices and tools that ensure a smooth and secure transition. We also test and validate your migrated workloads to ensure optimal performance and functionality.
- Cloud optimisation: We optimize your cloud environment by fine-tuning your cloud resources, settings, and policies to maximize your cloud benefits and minimise your cloud costs.
With our cloud migration services, you can enjoy the benefits of:
- Expert guidance: You can rely on our expert team of cloud consultants, architects, and engineers who have the experience and skills to help you migrate to the cloud successfully and efficiently.
- Customized solutions: You can choose from a range of cloud platforms and service models, such as Azure, that suit your business requirements and preferences.
- Ongoing support: You can count on our ongoing support and maintenance services that provide you with 24/7 monitoring, troubleshooting, and updates for your cloud environment.
Don’t let your on-premise infrastructure limit your business potential. Migrate to the cloud with our cloud migration services today.
Kaine Mathrick Tech,
Telephone No.1300 174 391
Increase productivity with MSP services
Do you want to grow your business, save money, and work smarter? If you answered yes, then you need an MSP. An MSP, or a Managed Services Provider, is a company that provides IT solutions and support for your business. An MSP can help you with everything from cybersecurity to cloud computing, and more.
Here are some of the ways an MSP can boost your productivity and efficiency:
- An MSP can lower your IT costs by providing you with a fixed monthly fee for all your IT needs, instead of hiring a full-time IT staff or paying for expensive repairs and upgrades1.
- An MSP can optimize your IT processes by streamlining your operations, reducing unnecessary expenditures, and improving your bottom line2.
- An MSP can provide you with expert IT solutions that are tailored to your specific business goals and challenges, such as migrating to the cloud, enhancing your security, or improving your collaboration3.
- An MSP can increase your uptime and performance by monitoring your IT systems 24/7, resolving issues quickly and proactively, and preventing downtime and data loss1.
- An MSP can help you innovate and grow by giving you access to the latest technology, tools, and skills, and helping you leverage them to create new opportunities and competitive advantages4.
An MSP is more than just an IT vendor. It is a strategic partner that can help you transform your IT and your business. With an MSP, you can focus on your core competencies and important business functions, while leaving the IT to the experts.
Kaine Mathrick Tech,
Telephone No.1300 174 391
Proactive monitoring & remote monitoring
Do you want to prevent IT issues before they affect your business? Do you want to keep your IT systems running smoothly and securely at all times? If you answered yes, then you need an MSP proactive monitoring and management. An MSP, or a Managed Services Provider, is a company that provides IT solutions and support for your business. An MSP proactive monitoring and management is a service that uses advanced tools and techniques to monitor and manage your IT systems 24/7, and detect and resolve potential problems before they become major headaches.
Here are some of the ways an MSP proactive monitoring and management can help your business:
- Reduce downtime and improve performance: An MSP proactive monitoring and management can monitor your network traffic and activity, and identify and address any bottlenecks, security threats, or other issues that could affect your network performance1. By resolving issues quickly and proactively, an MSP can minimize downtime and maximize productivity for your business.
- Save money and time: An MSP proactive monitoring and management can lower your IT costs by providing you with a fixed monthly fee for all your IT needs, instead of hiring a full-time IT staff or paying for expensive repairs and upgrades2. An MSP can also save you time by automating tasks such as software updates, patches, antivirus, and malware protection, data backup and disaster recovery, and network security3.
- Access expertise and innovation: An MSP proactive monitoring and management can provide you with access to a team of IT experts who can manage your IT systems efficiently and effectively1. An MSP can also provide you with the latest technology, tools, and skills, and help you leverage them to create new opportunities and competitive advantages for your business4.
An MSP proactive monitoring and management is more than just an IT service. It is a strategic partnership that can help you transform your IT and your business. With an MSP proactive monitoring and management, you can focus on your core competencies and important business functions, while leaving the IT to the experts.
Kaine Mathrick Tech,
Telephone No.1300 174 391
Voted Best Melbourne MSP by Channel Futures MSP501
Ranked Best Australian MSP Channel Futures MSP 501—Tech Industry’s Most Prestigious List of Global Managed Service Providers
Our dashboards provide real time information
OUR MELBOURNE IT SOLUTIONS
Technology solutions that make sense for your business growth
Strategic Business Reviews
Strategic Business Reviews and regular catch ups are all part of the service. Our clients receive IT roadmaps ensuring their technology will enable their business growth. We will ensure your technology is strategically aligned with your future goals.
Dedicated Account Management
Your Account Manager works closely with your business to provide ongoing support and a single point of contact for strategic advice. They will meet with you regularly to understand your business goals ensuring you get the most from your technology.
IT Support Team
When you partner with Kaine Mathrick Tech, you will receive a dedicated IT Support team who will help you solve your IT issues. Your IT Support will become an extension of your team and a team you’ll love working with who get to know your business.
Managed Cyber Security
Managed cyber security providers offer a range of solutions, such as firewall, antivirus, endpoint detection and response, network monitoring, vulnerability assessment, incident response, and compliance management .
Unified Communcations
Unified communications enables businesses to communicate and collaborate more effectively, both internally and externally. The right solution will improve productivity, customer service, increase security and reduce complexity around collaboration.
Project Management for Technology
Our quality IT project management involves managing the scope, budget, schedule, quality, risk, and stakeholder expectations of IT projects, such as software development, system integration, network installation, cloud migration, and digital transformation.
“We conducted extensive research, exploring various IT providers based on reputation, industry expertise, and experience. This evaluation led to a shortlist of three potential providers, among which, KMT stood out. We were particularly impressed with the KMT’s training platforms, finding them both intuitive and comprehensive.” Peter Anderwertha MCA Group.
Kaine Mathrick Tech Partners
We are proud to be trained and recognised in a number of accreditations and partner with the world’s leading technology companies.
The most secure & efficient workplace experiences are created with KMT.
The benefits of choosing Kaine Mathrick Tech
We fix problems others can't
Confidently hand over your IT to us and get back to your day job. We fix all ongoing issues that have plagued your business and provide IT support for any new ones – no matter what it is.
A personal approach is totally our thing
From our comprehensive onboarding approach, you will see our teams blend together and as you partner with us, you will get to know your dedicated support team.
Melbourne MSP
Our teams are based in Melbourne and are on hand to fix your IT issues either over the phone or on-site if required.
You'll love working with us
Work with a great bunch of talented IT professionals that not only know what they’re doing you will love working with them.
People and relationships first
In simple terms, our people are your people. We integrate into your business and become your trusted IT strategic adviser and IT support team.
Solutions designed with business first attitude.
Our teams love a challenge and we are constantly looking for better ways of doing things giving you peace of mind you are investing in a solution that has longevity.
Your questions answered
Where are your managed IT support teams located?
Our Managed IT Service teams are located in Melbourne. Our business made a conscious decision not to offshore our teams and because they are based locally in Melbourne, we encourage you to visit our office and meet your IT support team.
Kaine Mathrick Tech,
Telephone No.1300 174 391
Are there any other costs that may arise other than my monthly Managed Services contract?
Our Managed IT Support model is charged on a monthly basis. Meaning your business can easily budget your IT costs month to month with no hidden surprises. If you require any upgrades, new hardware, or decide to improve your cyber security posture, you will be provided with a separate scope and quote to proceed at your own pace.
Kaine Mathrick Tech,
Telephone No.1300 174 391
Will you assist with our IT strategy and provide an IT roadmap?
As part of the Managed IT Services contract, we provide you with ongoing account management support where we will meet with you regularly. Our meetings will consist of understanding your business goals and advising you of new and relevant technology solutions to achieve your goals.
Where required, we will involve our senior Solutions Architects and Directors to discuss your technology. A formal Best Practice Review is also recommended to formalise your technology roadmap complete with timings and budget tailored to your business needs.
Kaine Mathrick Tech,
Telephone No.1300 174 391
What happens if I need IT support out of your Service Desk hours?
As your Melbourne MSP, our people become your IT department. If you are to experience an high-impact emergency, we will provide our best attempt to fix it as soon as possible, for non-critical IT issues, our support desk operates within business hours. You do have an option to escalate your issue via your Account & Service Desk Manager. We will assess the business impact severity of the issue and resolve it as soon as possible.
Kaine Mathrick Tech,
Telephone No.1300 174 391
Will we deal with the same IT Support Team?
We structure our IT support teams to service a small number of clients. This enables them to really understand your business and environment so they can resolve your issues fast. You will work with your team for the duration of our partnership meaning we really get to know you. We pride ourselves on our exceptional customer service.
Kaine Mathrick Tech,
Telephone No.1300 174 391
Head Office
Postal Address
PO Box 5133,
GARDEN CITY, VIC 3207
Our latest thinking
The Australian Cyber Security Centre has implemented a number of changes to the Essential Eight Maturity Model.
It’s time to strengthen your cybersecurity strategy with ‘The New Equation: commitment to Cybersecurity and Digital Trust’. Read Bradley Kaine CEO KMT thoughts…
Explore how to do more with less with Bradley Kaine, CEO at KMT, we discuss our Brisbane Expansion & specifically how we help nonprofit organisations become more efficient.
Drive operational efficiencies and improve your employee experiences with KMT
Telephone No.1300 174 391