CYBER-FIRST MANAGED SERVICE PROVIDER
Managed Services that hit the spot
Businesses need to be more cyber aware than ever, so we have evolved our Managed Service offering and embedded cyber security.
We’ll safeguard your end users from the latest cyber threats and vulnerabilities and act as your strategic technology partner, who understands your business inside and out.
Your own IT department
Businesses need to be more cyber aware than ever, so we have evolved our Managed Service offering and embedded cyber security. With KMT Cyber-First Managed Services, we’ll safeguard your end users from the latest cyber threats and vulnerabilities and act as your strategic technology partner, who understands your business inside and out.
Dedicated Help Desk
Work with a dedicated and experienced service desk team. On-call to resolve all of your IT issues, we take the noise out of your technology. Remote monitoring tools mean your environment is monitored and maintained 24/7.
Strategic Support
Our Best Practice Review process, will provide an IT strategic roadmap which clearly defines the tactical activities to take you to your future state including prioritisation and budget indication for each phase.
Technology Partner
Managed services also includes Audits & Assessments, Licencing, Management and Tenancy, IT Procurement, Telephony Management and Conferencing requirements.
ACCOUNT MANAGEMENT
Our people become your people
Your Account Manager will meet with you regularly to develop an ongoing IT strategy that will help your business reach its growth targets. Understand the full context of your technology infrastructure and what needs to be done to ensure you can meet your growth targets and customer demands. Empower your IT resources to future proof your business technology at a budget with no surprises.
Sharepoint Migration
Employees expect tools that make them productive and engaged, whether they’re on-premises or in the cloud. The integrated productivity apps in Microsoft 365 enable your organization to benefit from new methods of collaboration. We ensure your Sharepoint content migration runs smoothly.
Maximise Microsoft Licencing
We will help you get the most from your Microsoft stack and can manage your Microsoft 365 migration. Maximise your productivity with cloud services, device management and advanced security in one experience. Incorporating Office 365, Mobility & Security and Windows 11.
Infrastructure Refresh
We will help you reduce technology budget bloat by maximising your system’s performance by updating the key elements of your infrastructure regularly. We minimise the costs of maintaining aging IT assets and reduce the risks of IT failure and inefficiencies.
PREDICABLE TECHNOLOGY SPEND
Maximise your technology investment
Our Managed Services work on a predictable monthly spend which includes full cyber security protection, IT support, proactive monitoring and maintenance of your environment, Account Management and more. More affordable than employing and maintaining your own IT department.
Convenient IT Support
Our unique Melbourne-based service desk is different from the rest. We operate in small teams with Level 1, 2 and 3 engineers. Each team will manage a small number of clients providing familiar, personalised service backed by the full expertise of our wider team.
Comprehensive Cyber Security
Hybrid working requires additional cyber security protection and our cyber-first managed services package includes comprehensive cyber protection. In fact we will ensure you comply with ACSC Essential Eight Maturity Level 2.
IT Strategy + Projects
Transform your business with a sound IT strategic roadmap that aligns with your business goals and requirements. Our solution architects provide solutions that suit your goals and budget.
STRATEGIC ACCOUNT MANAGEMENT
Future proof your tech with strategic reviews
Your Account Manager will be work closely with you to provide strategic advice and quarterly business reviews. Our strategic insight platform integrates with our monitoring platform to provide a clear list of all assets across your environment. We will work with you to complete assessments around risk, stack alignment, policies and procedures, Cyber Security standard compliance and more.
REPORTING AND ANALYTICS
Get the full picture across your infrastructure
Accountability is one of our core values. As such we love providing our clients with complete transparency across their IT environment including aging infrastructure. We also provide clarity across your IT support and how we are managing your IT requests. Peace of mind you have complete visibility of your technology performance.
CLIENT STORIES
“KMT are more than IT support, we have a dedicated Account Manager who provides us with strategic advice and is our point of contact for any major issues. We have strategic reviews every quarter which gives the business an IT roadmap and enables us to budget and resource accordingly. They really provide a personal approach to delivering their service.”
Courtney Smith
Modern Workplaces are connected workplaces
Advances in technology are redefining our new normal enabling users to work from anywhere, on any device whilst optimising productivity, security and capability.
Seamlessly connect with your teams and customers
Develop a hybrid workplace strategy & infrastructure that leverages the power of the cloud to manage your devices to enable effective collaboration and flexible working arrangements. Connecting with your customers wherever they are.
Enable Hybrid Working
A productive and secure workplace is essential now that resources expect flexibility to work virtually from anywhere, on any device with both the consumer and business being ensured that productivity, security and capability are preserved.
Comply with ACSC Essential Eight
As a minimum, businesses need to be implementing ACSC Essential Eight mitigation strategies to reduce the risk of a cyber attack. As part of the Cyber-First managed service, we will ensure you comply to Essential Eight maturity level 2.
90%
of Australian businesses expect to contine hybrid.
81%
of Australian businesses have moved to the cloud.
84%
are increasing spending on tech initiatives + cyber.
Kaine Mathrick Tech Partners
We are proud to be trained and recognised in a number of accreditations and partner with the world’s leading technology companies.
The most secure & efficient workplace experiences are created with KMT.
Frequently Asked Questions
What is a Managed Service Provider (MSP)?
A managed service provider (MSP) is a third-party company that remotely manages a customer’s information technology (IT) infrastructure and end-user systems.. A managed service provider (MSP) delivers services, such as network design and management, infrastructure design and monitoring, end user IT support and cyber security.
They provide ongoing proactive monitoring and management of their customers technology environment. MSPs handle the complex, consuming or repetitive work involved in the management of IT infrastructure or end-user systems.
MSPs often handle management services on a daily basis so customer organizations can focus on improving their services without worrying about extended system downtimes or service interruptions.
What are examples of managed services?
A managed service provider (MSP) is an outsourcer contracted to remotely manage or deliver IT services such as network, application, infrastructure, or security management to a client company by assuming full responsibility for those services, determining proactively what technologies and services are needed to fulfill the client’s needs.
Managed service providers have evolved of late to offer services that support strategic and longer-term business planning, including digital transformation consulting, compliance audits, technology roadmaps, and needs assessments.
What is a Secure Modern Workplace?
A secure modern workplace provides your business with the right digital tools to connect and support your employees wherever they are, to encourage productivity, engagement and collaboration.
The modern workplace is a critical step in businesses’ digitisation. It describes the new way businesses work thanks to the adoption of cloud-based technology, including what tools we use, the places we work and the culture and skills we develop that helps achieve agility, mobility and productivity.
A secure workplace is one that has a comprehensive layer of cyber security protection which complies with the ACSC Essential Eight Maturity Levels.
Why businesses need cloud computing?
The new workplace is rapidly evolving, businesses of all sizes are transforming the way they operate from fixed locations to a hybrid model of working from anywhere on any device. To future proof your business and implement a hybrid workplace you must achieve a fully collaborative workplace that is integrated with technology to boost productivity.
Employers and employees expect convenient, flexible technological solutions enabling them to work, communicate and collaborate from anywhere with confidence that security is not compromised.As a decision-maker you want increased visibility with easy, secure access to information. Our solution increases productivity and mobility without compromising security and compliance.
Is Hybrid the future of work?
The future of work is a hybrid workplace model, powered by technology that enables collaboration, flexibility and innovation. Hybrid working is part of our future work patterns and half business leaders say their business plans to keep some of their workers remote or hybrid working. Business are being required to ‘reimagine the role of the office’ to establish a clearer hybrid working model.
Hybrid working will continue to evolve. A survey by McKinsey in 2021 found that 9 out of 10 organisations said they would combine remote and onsite working.
The most secure modern workplaces are created with KMT
Work with the only Cyber-First Managed Service Provider in Australia!
More information on the modern workplace
Uncover the power of the modern workplace in today’s evolving business landscape. Explore the efficiency and innovation it brings, with Microsoft 365 as a key ally. Read Bradley Kaine CEO KMT thoughts…
Proper management of a cloud-based system is critical to ensure efficiency and productivity. Read this blog to learn about the best practices for managing one.
In a hybrid and secure workplace, employees enjoy a healthy and stable work-life and perform better. Read our blog for guidelines on how to build one.