
Nicholas Jolliffe
May 9, 2022 3:21 pmNick is coded with customer service & problem solving in DNA and is always eager to learn new things.
Nick is coded with customer service & problem solving in DNA and is always eager to learn new things.
Huey has attention to detail and is passionate about analysing performance to maximise customer satisfaction.
Rhys is always willing to help and support others and professional for formal and friendly communication
Keeping up with new technology releases, team collaboration and learning
Background Troubleshoot escalations and more advanced issues Dan enjoys the challenge of facing difficult issues and resolving them Outside of work Dan loves football a.k.a the world game and he loves to play music Qualifications Diploma of Software Development Certificate IV in Information Technology Bachelor of Information Technology
Johnny is always willing to help others and willing to push the envelope.
Problem solving and helping people
Establishing automation to reduce operational expense and performance focused to establish a positive customer experience.
Steve is a result focused analytical person, who is driven to develop effective systems and processes to keep clients productive.
Helping people with quick fix issues such as password resetting
David sets the example of the slogan the Human Face Of Tech in KMT Interacting with clients & technicians to find the best solution & common ground.
Abdiaziz loves learning new things from the team and his clients.
IT industry is like milk and dairy products, so important in people's daily life
Solving Level 1 Tech issues
Front-line service desk technician
Thrives in challenging times
Resolving software and hardware issues and meeting new people
To bring innovation and inspiration through technology – “Simplify IT”
Interface between our tech experts and clients.
Friendly interface between our tech experts and valued clients.
Adam is excited to help clients with any issues that may arise.
Key Insight: Anna provides a warm and friendly interface between our tech experts and clients helping them with onsite support and solving complex IT issues.
Virtualization, cloud infrastructure & IT security
Solving Complex IT problems, Maintaining Network Infrastructure
Committed to exceptional customer service
Virtualization, cloud infrastructure & IT security
Providing support engineer services to the projects team
Monitoring everyday operational transactions.
Onsite support for clients and solving complex technical issues
Never leaves a job half done
Front line technical support
Providing front line technical support
Handling incoming tickets for things small and big
Diagnosis and resolution of complex customer issues.
The front line of the Service Desk
The heart of technology is people