Rhys graduated from Swinburne University with a Bachelor of Computer Science. Kaine Mathrick Tech is Rhys’ first job in IT and he is keen to apply his technical knowledge to real world problems. Outside of work Rhys spends his weekends playing hockey, going to music festivals and gigs, learning guitar and.playing video games.
Eden has a strong customer service attitude ensuring our clients are 100% satisfied.
Virtualization, cloud infrastructure & IT security
Solving Complex IT problems, Maintaining Network Infrastructure
Committed to exceptional customer service
Virtualization, cloud infrastructure & IT security
Providing support engineer services to the projects team
Monitoring everyday operational transactions.
Onsite support for clients and solving complex technical issues
Front line service desk engineer
Never leaves a job half done
NOC Administrator, managing and upkeep of Servers and Workstations
Providing exceptional level 2 support for the A Team
Front line technical support
Ensuring KMT customer experience is at the forefront of everything we do
Providing front line technical support
Handling incoming tickets for things small and big
Client facing onsite technical expert
Helping our clients with their technical issues with a smile
Diagnosis and resolution of complex customer issues.
Trouble-shooting complex and escalated tickets
Our very first female Service Desk Technician for Team Bravo, Natasha provides a first class customer experience identifying our customers issues and directing them to the right support technician ensuring tickets get resolved fast. Outside of work Natasha is a closet geek spending her days tinkering with gadgets and gaming. Qualifications Bachelor of IT
The front line of the Service Desk
The heart of technology is people
