Founding co-partner & director of projects, solutions and technical sales
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We're a great bunch!
Get to know us a little.
People First – It’s all about our people, we believe for our clients to have the best customer experience, our team must be having the best experience first. We call this Internal Service Excellence.
Founders
Leadership Team
Managing the people, processes and tech across our service desk teams
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With over 20 years in talent development, Kate excels in strategic talent management, fostering inclusive leadership, and driving DEI initiatives.
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Johnny is a results-driven IT leader who specialises in optimising IT environments, streamlining operations, and delivering secure, efficient solutions across infrastructure, cloud, and cybersecurity within the MSP space.
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IT Support Desk Management
Helping our clients with their technical issues with a smile
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It is Josh’s strong suit to deliver on technical tasks, as well as to coordinate and manage information technology projects.
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Establishing automation to reduce operational expense and performance focused to establish a positive customer experience.
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Jack is skilled in delivering on technical initiatives, providing assistance for information technology, and coordinating and managing information technology projects.
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Robert collaborative team player and self-starter with granular ownership mentality and a track record of driving change and delivering the highest quality strategic solutions to resolve challenges.
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Callum is passionate about improving service delivery through smart processes, strong leadership, and meaningful collaboration. With a hands-on approach to problem-solving and a deep focus on customer experience, he brings energy, structure, and a drive for continuous improvement to every team he’s part of.
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Deb is passionate about customer service, service delivery & leading teams to success.
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