We're a great bunch!

Get to know us a little.

People First – Its all about our people, we believe for our clients to have the best customer experience, our team must be having the best experience first. We call this Internal Service Excellence.

Founders

Bradley Kaine, Managing Director, KMT
Bradley Kaine
Managing Director & Co-Founder

Founding Partner and Visionary of KMT

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Scott Mathrick, Technical Director, KMT
Scott Mathrick
Technical Director & Co-Founder

Founding co-partner & director of projects, solutions and technical sales

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Leadership Team

Matt Dixon, Sales Director KMT
Matt Dixon
Sales Director

Responsible for all things sales, no stranger to a client lunch and a game of golf

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Tom Solari, IT Service Desk Manager
Tom Solari
IT Service Desk Manager

Managing the people, processes and tech across our service desk teams

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Carla Bates
Marketing Director

Strategic marketing advisor & brand custodian

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Xavier Miller, HR Manager, KMT
Xavier Miller
HR Consultant

Looking after all things people and cultural performance

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IT Support Desk Management

Jack Bunnell, Service Desk Team Leader, KMT
Jack Bunnell
Team A Team Leader

Our tallest Team Leader, Jack leads his A Team technicians to win for his clients

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Patrick Kerr, Service Desk Team Leader, KMT
Patrick Kerr
Team Bravo Team Leader

Our Team Bravo guru, Pat leads the team of Support Technicians ensuring clients get issues resolved fast

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Sales & Account Management

Laura Colosimo, Account Manager, KMT
Laura Colosimo
Account Manager A Team

The interface between our tech experts and clients

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Daniel Laczoffy, Account Manager, KMT
Daniel Laczoffy
Account Manager

Loves helping our clients with Account Management

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Vanesa
Matthew Hutchings
Business Development

Never leaves a stone un-turned

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Our Team

Allan Green KMT
Allan Green
Senior Systems Engineer

System Engineer obsessed with project delivery

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Stephen Kennedy, Senior Systems Engineer, KMT
Stephen Kennedy
Systems Engineer

Providing support engineer services to the projects team

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Vanesa Szust
Vanesa Szust
Accounts

Monitoring everyday operational transactions.

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Michael Rama
Michael Rama
Level 1 Service Desk The A Team

Onsite support for clients and solving complex technical issues

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Evan Mason, Service Desk Technician, KMT
Evan Mason
Level 1 Service Desk The A Team

Front line service desk engineer

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Brendon Lines, Service Desk, KMT
Brendon Lines
Level 1 Service Desk The A Team

Never leaves a job half done

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James Costa, NOC Administrator
James Costa
NOC Administrator

NOC Administrator, managing and upkeep of Servers and Workstations

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Josh Watson, Technician Service Desk
Josh Watson
Level 2, Service Desk A Team

Providing exceptional level 2 support for the A Team

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Sam Critsilis
Sam Critsilis
Level 2 Service Desk The A Team

Front line technical support

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Madeleine McKenna, Customer Experience Manager A Team
Madeleine McKenna
Customer Experience Manager, A Team

Ensuring KMT customer experience is at the forefront of everything we do

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Charles Verdon, Service Desk Technician, KMT
Charles Verdon
Level 1 Service Desk, Team Bravo

Providing front line technical support

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James Wilson, Service Desk Technician, KMT
James Wilson
Level 1, Service Desk Team Bravo

Handling incoming tickets for things small and big

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Daniel Tadros, Service Desk Technician
Daniel Tadros
Level 1, Service Desk

Client facing onsite technical expert

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James Driessen
James Driessen
Level 1 Service Desk, Team Bravo

Helping our clients with their technical issues with a smile

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Scott Nimos, Service Desk Technician, KMT
Scott Nimos
System Administrator

Monitoring infrastructure health

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Jaiaim Shah, Service Desk Technician
Janaim Shah
Level 2 Service Desk Team Bravo

Diagnosis and resolution of complex customer issues.

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Dilshad Muthaliph, Service Desk Technician
Dilshad Muthaliph
Level 3 Service Desk Team Bravo

Trouble-shooting complex and escalated tickets

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Natasha Woodward, Service Desk Technician, KMT
Natasha Woodward
Level 1 Service Desk, Team Bravo

Our very first female Service Desk Technician for Team Bravo, Natasha provides a first class customer experience identifying our customers issues and directing them to the right support technician ensuring tickets get resolved fast. Outside of work Natasha is a closet geek spending her days tinkering with gadgets and gaming. Qualifications Bachelor of IT

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Erika Hermez, Client Experience Manager, KMT
Erika Hermez
Customer Service Officer, Team Bravo

The friendly face between our tech experts and clients

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Madelin Keane, Service Desk, KMT
Madelin Keane
Level 1 Service Desk The A Team

The front line of the Service Desk

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Zachary Lunt Potter, Service Desk Technician, KMT
Zachary Lunt Potter
Level 1 Service Desk, Team Bravo

The heart of technology is people

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"After day 1 one knew KMT was the perfect place for me to work. Everyone from the leadership team down are the most caring, generous, thoughtful and understanding people. I truly feel that I am part of a family. KMT is fun friendly, understanding and all round amazing!"

Laura Colosimo, Account Manager, KMT