ALLYSSA MARIE MASANGCAY (1)
Linked In

Allyssa Marie Masangcay

Level 1 Service Desk - The Dream Team

Professional Background:

With more than five years of combined experience as a Software Technician and Service Desk professional, she has developed a keen interest in exploring new technologies. She enjoys reading guides and articles to independently resolve issues. Her attention to detail and strong customer relationship skills stands out. Resourceful and adaptive, she excels in research and problem-solving.

Outside Work:

Outside of her professional life, she loves to cook, particularly salads and pasta every weekend. She adores her fur-baby/cat companion named Aboo and dedicates most her free time with him. She has tendency to binged watch crime series and docuseries about history or how things work. With a preference for indoor activities, she treasures quality time spent at home with her family. She especially enjoys playing table games.

Technical Skills:

  • Desktop Support
  • Microsoft 365
  • Azure AD

Certifications:

  • AZ-900 Certification from Microsoft
  • MS-900 Certification from Microsoft
html