Janaim Shah

Level 2 Service Desk Team Bravo

Jai is a skilled help desk professional with over 3-years of experience providing user support and solutions in high demand work environments. Jai has a proven record of efficiently diagnosing and resolving complex customer issues within agreed time scales. In-depth knowledge of a range of software applications and operating systems. Jai has a good experience in leading small projects as well.

Outside of work

Jai loves to travel and enjoys cricket and chess.

Qualifications

Bachelor of IT
ITIL Certified