A trusted advisor with a customer-centric approach
Team A IT Support Team
Welcome to your IT Support Team.
Get to know your dedicated IT support team. We are the Human Face of Tech and our team will become an extension of your team.
Human Face of Tech
We take customer service personally
We aim to please, in simple terms we put people and relationships first. Our IT Managed Service comes with your very own Account Manager and IT Support Team to help you with your IT planning and your day to day technical issues.
A personal approach is totally our thing. Your account manager will become your new best friend and is your first contact for non-IT support issues. We will provide you with IT strategy & advice, a quarterly strategic review to map out your IT roadmap.
Your dedicated IT support team will provide you with daily IT support for infrastructure and end-users.
Work with a great bunch of talented IT professionals that not only know what they are doing, bu t you will love working with them.
Leadership
Providing training and technical assistance to team members and customers
IT Support Team
Steve is a result focused analytical person, who is driven to develop effective systems and processes to keep clients productive.
Nick is coded with customer service & problem solving in DNA and is always eager to learn new things.
Jackson has previously been working within the ICT industry for 3 years as part of the Service Desk teams and loves problem solving.
Matthew loves getting a resolution and solving problems for clients.