Team Bravo IT Support Team

Welcome to your IT Support Team.

Get to know the voice on the end of the phone and your on-site support team members.

VCIO - VCIO with KMT

Human Face of Tech

Together we are better

In simple terms, our people are your people.  Our Managed IT Service includes a full account management service.  Your account manager is your first port of call for non-IT support issues and will provide you with IT strategy & advice, a quarterly strategic review to map out your IT roadmap.

Your dedicated IT support team will provide you with daily IT support for infrastructure and end-users.

We have an exceptionally great bunch of experts who are dedicated to supporting you every day.

Leadership

Patrick Kerr - IT Support Team Leader - Kaine Mathrick Tech Managed IT Service Provider Melbourne
Patrick Kerr
Account Manager - Team Bravo

Our Team Bravo guru, Pat leads the team of Support Technicians ensuring clients get issues resolved fast

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Lyle Webster
Team Leader - Team Bravo

Lyle excels in Business Strategy, adeptly navigating Relationship Development and Management. With a commitment to Service Excellence, he demonstrates prowess in problem solving and a relentless pursuit of continual improvement..

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IT Support Team

Charles
Charles Verdon
Level 2 Service Desk- Team Bravo

Providing front line technical support

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Luke Jenions
Luke Jenions
Level 3 Service Desk - Team Bravo

Luke loves learning new things from the team and his clients.

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Huey Nguyen
Level 1 Service Desk- Team Bravo

Huey has attention to detail and is passionate about analysing performance to maximise customer satisfaction.

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Alexander Shepherd
AJ Shepherd
Level 1 Service Desk- Team Bravo

AJ has excellent customer service and computer and technical prowess. AJ is a quick thinker and is able to problem solve on the roll.

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Kassandra Chuter
Level 1 Service Desk- Team Bravo

Kassandra is the initial contact for IT issues, adept at resolving level 1 and 2 problems and liaising with engineers and project teams for comprehensive support.

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Nathan Baker
Level 1 Service Desk- Team Bravo

Nathan’s background in hospitality and warehousing showcases his adeptness in time-sensitive roles, making him an asset in training and skill development.

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