Helping our clients with their technical issues with a smile
Team Cipher- IT Help Desk
Welcome to your IT Help Desk Team.
Here you can put a face to a name of your dedicated Help Desk Team. We love coffee, so if you ever want to come and meet your team in person, we are only a phone call away!
Human Face of Tech
Changing the Game of Technology Services
We love becoming an extension of your team, our people are your people. Our technology solutions for Australian businesses include IT support and a full account management service.
Your dedicated help desk team will provide you with daily IT support for infrastructure and end-users and your Account Manager will help you in defining and guiding your strategy.
We have an exceptionally great bunch of experts who are dedicated to supporting you every day.
Your IT Support Team
Handling incoming tickets for things small and big
Thrives in challenging times
Jonson enjoys looking after his clients and networking with potential clients and providing hands-on support.
Alek enjoys resolving technical issues for clients and building rapport with them.
Beau enjoys talking to clients and getting to understand what they need rather than what they say they need.
Loughlin provides end-to-end technical support, including on-site and remote assistance, point-to-point wireless installations, hardware management, and Office 365 administration.