The Dream Team- IT Help Desk

Welcome to your IT Help Desk Team- The Dream Team.

Here you can put a face to a name of your dedicated Help Desk Team.  We love coffee, so if you ever want to come and meet your team in person, we are only a phone call away!

Kaine Mathrick Tech Cyber-first Manage Service Provider Melbourne Tasmania (8)

Human Face of Tech

Changing the Game of Technology Services

We love becoming an extension of your team, our people are your people.  Our technology solutions for Australian businesses include IT support and a full account management service.

Your dedicated help desk team will provide you with daily IT support for infrastructure and end-users and your Account Manager will help you in defining and guiding your strategy.

We have an exceptionally great bunch of experts who are dedicated to supporting you every day.

Leadership

Anna Gilbert
Anna Williams
Team Leader - The Dream Team

Key Insight:   Anna provides a warm and friendly interface between our tech experts and clients helping them with onsite support and solving complex IT issues.  

LinkedIn
Profile
Anthony Collins Account Manager KMT
Anthony Collins
Account Manager - The A Team & Dream Team

A trusted advisor with a customer-centric approach

LinkedIn
Profile

Your IT Support Team

Chris Harbort
Chris Harbort
Level 3 Service Desk- The Dream Team

Establishing automation to reduce operational expense and performance focused to establish a positive customer experience.

LinkedIn
Profile
Thisula Jayasinghe
Thisula Jayasinghe
Level 1 Service Desk -The Dream Team

Thisula enjoys monitoring and responding to client tickets and escalations, while simultaneously reaching SLA

LinkedIn
Profile
Evan Sanders
Level 1 Service Desk - The Dream Team

With over 15 years of customer support experience, particularly in telecommunications, Evan excels in technical troubleshooting and management.

LinkedIn
Profile
Brandon Higgins
Brandon Higgins
Level 1 Service Desk - The Dream Team

Brandon is a versatile Technical Support Technician with a diverse skill set spanning the IT domain.

LinkedIn
Profile

Need to log a ticket?