April Edition I Collaborate Securely
Published on: May 3rd, 2021
Last edited: May 24th, 2023
Hi All,
Welcome to the KMT-Download.
April has been was another busy month at KMT with our team growing along with the services we offer.
For the 3rd year in a row, we have been ranked a High Growth Company of Asia Pacific – Financial Times 2021. You can check out our other awards here on our new awards page.
Most of our clients are getting back into their offices and settling into a ‘new normal’. In most cases, this means teams rotating days working at the office and working from home. Consequently, we have seen increased urgency and emphasis on implementing solutions to enable teams to work securely and effectively collaborate from any location. Hence, a flurry of clients have or are in the process of implementing our new cloud-based phone solution – Teams Calling.
There is still a large focus on Cyber Security as more cyber incidents continue to threaten Australian Businesses. With over 64% of cyber attacks being directed at small and medium businesses and the average cost around $200K, businesses cannot continue to ignore the importance of implementing a Cyber Security Strategy.
For the third month in a row, we are running our cyber security webinar. Our webinar series was developed to assist our clients and other Australian businesses understand how prevalent cyber attacks are and why dedicated cyber security protection is now not an option. We will be running our third cyber security webinar on the 8th of June and it’s called “5 reasons businesses can no longer ignore a cyber security strategy in 2021″. Our very own Scott Mathrick will be on the panel, please register on our website if you are interested.
Our team is continuing to grow with a couple of new starters with some job vacancies as we head into May.
Our Service Desk is making some changes and we will be taking things to the next level. We are working closely with industry-leading consultants to ensure our processes continue to deliver the same exceptional service you expect from KMT.
Much love,
Bradley Kaine
Managing Director – KMT
June Cyber Webinar - Register Now!
"5 top reasons businesses can no longer ignore a Cyber Security Strategy"
Webinar #3 in our cyber security webinar series will be held on the 8th of June 2021 at 12:00 noon, we are hosting a non-technical cyber seminar aimed at business leaders for SMBs in Australia.
Presented by Jay Ryerse (VP Connectwise and Scott Mathrick (Co-Founder KMT), we will be covering “5 top reasons Australian businesses can no longer ignore the need for a Cyber Security Strategy”
April Cyber Webinar
"Cyber Secrets for SMBs in 2021"
"Cyber Secrets for SMBs in 2021"
Presented by Jay Ryerse – Vice President, Cybersecurity Initiatives, Connectwise.
IT Support Desk Update
Each month we publish our KPI's which detail our previous months' performance.
These are just a few of the KPIs we use to monitor and evaluate our performance, so we can continually improve what we do. We provide clients with detailed reporting to confirm that we are keeping our promises, exceeding expectations, and delivering an excellent service experience.
Client Case Study
A reliable IT infrastructure empowered Melbourne freight company to go national
Secon realized in time that they had outgrown their IT infrastructure. The decision-makers in the company knew they needed a reliable platform that will help them grow the business nationally. They also realized the need for improved data security.
Biggest Morning Tea - help us support the Cancer Council!
We will be hosting a Biggest Morning Tea on Friday 28th May to raise essential funds for people impacted by cancer. We have a target to raise $1000 – if you are interested in helping us reach our goal – you can donate below.
Supporting our Community
KMTs Michael Rama starts GIRI coffee in Indonesia
GIRI Coffee started in late 2018 by Michael and his sister Jennifer, along with business partners Egha and Satria, in Indonesia.
Customer Feedback
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How to Log a Ticket
Logging an IT support ticket with KMT is easy
Watch our video to see how easy it is to log an IT support ticket and keep track of the progress.
