April Edition I Collaborate Securely

Published on: May 3rd, 2021
Last edited: May 11th, 2021

KMT Download April Edition 2021

Hi All,

Welcome to the KMT-Download.

April has been was another busy month at KMT with our team growing along with the services we offer.

For the 3rd year in a row, we have been ranked a High Growth Company of Asia Pacific – Financial Times 2021.  You can check out our other awards here on our new awards page.

Most of our clients are getting back into their offices and settling into a ‘new normal’.  In most cases, this means teams rotating days working at the office and working from home.  Consequently, we have seen increased urgency and emphasis on implementing solutions to enable teams to work securely and effectively collaborate from any location.  Hence, a flurry of clients have or are in the process of implementing our new cloud-based phone solution – TCO365.

There is still a large focus on Cyber Security as more cyber incidents continue to threaten Australian Businesses.  With over 64% of cyber attacks being directed at small and medium businesses and the average cost around $200K, businesses cannot continue to ignore the importance of implementing a Cyber Security Strategy.

For the third month in a row, we are running our cyber security webinar.  Our webinar series was developed to assist our clients and other Australian businesses understand how prevalent cyber attacks are and why dedicated cyber security protection is now not an option.  We will be running our third cyber security webinar on the 8th of June and it’s called “5 reasons businesses can no longer ignore a cyber security strategy in 2021″.   Our very own Scott Mathrick will be on the panel, please register on our website if you are interested.

Our team is continuing to grow with a couple of new starters with some job vacancies as we head into May.

Our Service Desk is making some changes and we will be taking things to the next level.  We are working closely with industry-leading consultants to ensure our processes continue to deliver the same exceptional service you expect from KMT.

 

Much love,
Bradley Kaine
Managing Director – KMT

5 reasons businesses can no longer ignore a Cyber Security Strategy 2021

June Cyber Webinar - Register Now!

"5 top reasons businesses can no longer ignore a Cyber Security Strategy"

Webinar #3 in our cyber security webinar series will be held on the 8th of June 2021 at 12:00 noon, we are hosting a non-technical cyber seminar aimed at business leaders for SMBs in Australia.

Presented by Jay Ryerse (VP Connectwise and Scott Mathrick (Co-Founder KMT), we will be covering “5 top reasons Australian businesses can no longer ignore the need for a Cyber Security Strategy”

Cyber Security Webinar Series hosted by Scott Mathrick from KMT

April Cyber Webinar

"Cyber Secrets for SMBs in 2021"

"Cyber Secrets for SMBs in 2021"

Presented by Jay Ryerse – Vice President, Cybersecurity Initiatives, Connectwise.

May IT Service Desk KPI 2021

IT Support Desk Update

Each month we publish our KPI's which detail our previous months' performance.

These are just a few of the KPIs we use to monitor and evaluate our performance, so we can continually improve what we do.   We provide clients with detailed reporting to confirm that we are keeping our promises, exceeding expectations, and delivering an excellent service experience.

Secon Freight Logistics Truck - case study

Client Case Study

A reliable IT infrastructure empowered Melbourne freight company to go national

Secon realized in time that they had outgrown their IT infrastructure. The decision-makers in the company knew they needed a reliable platform that will help them grow the business nationally. They also realized the need for improved data security.

Biggest Morning Tea Cancer Council 2021

Biggest Morning Tea - help us support the Cancer Council!

We will be hosting a Biggest Morning Tea on Friday 28th May to raise essential funds for people impacted by cancer.  We have a target to raise $1000 – if you are interested in helping us reach our goal – you can donate below.

Giri Coffee Logo

Supporting our Community

KMTs Michael Rama starts GIRI coffee in Indonesia

GIRI Coffee started in late 2018 by Michael and his sister Jennifer, along with business partners Egha and Satria, in Indonesia.

Reviews

Customer Feedback

We want to hear from you

“Good feedback is good, bad feedback is good, but no feedback is bad”.  We provide several forums for you to tell us what you think!

support

How to Log a Ticket

Logging an IT support ticket with KMT is easy

Watch our video to see how easy it is to log an IT support ticket and keep track of the progress.

Summary
April Edition I Meshing Cyber
Article Name
April Edition I Meshing Cyber
Description
KMT monthly newsletter developed for all Australian businesses interested in a non-technical update on what is happening with technology that enables business growth and innovation. We call it the KMT-Download
Author
Publisher Name
Kaine Mathrick Tech
Publisher Logo

Need more?

Our IT Service Desk is Changing the Game

Our clients are everything to us at KMT and we will always be driven by a desire to deliver the best IT Support to you.  We are always listening to your feedback and working to improve our processes to best serve your needs. We want to take our service to the next level.  We are currently working closely with industry-leading consultants to ensure our processes continue to deliver the level of service you expect from KMT. Some of the improvements we will be implementing during 2021 will include: Changing the way we triage and allocate all incoming service requests.  This will ensure that your requests are consistently allocated to the Service Desk Resource best placed to resolve your issue as quickly as possible.... View Article

KMT Download May 2021 Edition

May Edition I Awards, New Staff & Lockdown 4.0

May was a busy month for the team at KMT as we continue to work with our clients to shift their technology to support their changing business requirements.

Techreviewer-top-managed-it-services-companies-2021

Kaine Mathrick Tech One of the Top Managed IT Services Providers in 2021

With more than 11 years of experience in Managed IT Services, strategy, and IT project managed and cyber security, over 40 in-house engineers, and high-profile Australian clients to boot, is it hardly surprising that Kaine Mathrick Tech is one of the managed IT services companies?

Want to be part of the crowd?

Summary
April Edition I Meshing Cyber
Article Name
April Edition I Meshing Cyber
Description
KMT monthly newsletter developed for all Australian businesses interested in a non-technical update on what is happening with technology that enables business growth and innovation. We call it the KMT-Download
Author
Publisher Name
Kaine Mathrick Tech
Publisher Logo